The whitepaper explores improving user management and workflow standardization with Jira Service Management Data Center. It outlines challenges such as outdated practices and inefficiencies in scaling organizations. Key strategies include cleaning up user groups, implementing standardized processes, and leveraging features like single sign-on (SSO) and Just-in-Time (JIT) provisioning. The paper emphasizes the importance of security, visibility, and optimizing workflows to support enterprise growth and collaboration effectively.