When faced with numerous IT management software options, it can be challenging to navigate and choose one. Thankfully, the latest Forrester Trends Report, “Vendors Move To Dominate IT Management Software,” clarifies the situation by highlighting strong leadership in the field.
The Forrester Trends Report identifies Atlassian as one of the two vendors whose capabilities in IT management software surpass those of others. For users, this translates to superior tools, enhanced support, increased security, and reduced costs.
"If you assume that ServiceNow is merely an IT help desk provider and Atlassian is solely about agile project management software, you’re missing the big picture," the Forrester report asserts. We interpret this as a clear indication that embracing Atlassian means integrating a comprehensive range of services.
The Forrester Trends Report offers an in-depth examination of the IT management software industry, emphasizing the various vendors' strengths and weaknesses. Below are some key findings:
Want to learn more and discover why Atlassian is one of two vendors that has achieved a dominant position in IT management software? Check out the complete report!