catworkx blog

Unlocking the Power of Jira Service Management Assets

Written by Darcy Carrie | Oct 3, 2025 12:00:00 PM

Jira Service Management Assets enhances asset management with flexible data modeling, automation, and dynamic relationship mapping. It improves visibility, control, and strategy. Unlock its potential with catworkx's guidance.

Jira Service Management Assets offers organizations a powerful and flexible way to manage all kinds of assets. In today’s digital landscape, managing assets is more than just keeping tabs on servers and laptops.  It’s about visibility, control, and strategy.  You can think of Assets as being a “database of anything and everything belonging to your organization”.

What is Jira Service Management Assets at its core? 

It’s a CMDB (Configuration Management Database), but one that speaks the language of agility.  While traditional CMDBs can be rigid and complex, Jira Service Management Assets is built on a flexible schema model.  So, what makes Jira Service Management Assets stand out from other CMDB solutions? Jira Service Management Assets solves many of the long-standing challenges that legacy systems suffer from.

 

 

Want to start working with Jira Service Management assets? Get catworkx involved early! We can help identify the proper structure and design the system based on your needs and industry best practices. Here are the steps to success with catworkx:  Start small. Plan your schema structure. Choose your data.

  • Let's begin with a small, focused asset category—like laptops or software licenses—to get comfortable with the system before expanding.
  • Let's sit down and sketch out how you want to organize your assets. Identify the main object types, then define key attributes for each and see how they relate to one another.
  • Let's focus on capturing details that truly matter to your assets (serial numbers, purchase dates, warranty status, etc). Whether you’re just getting started or looking to optimize your current setup, we’re here to help.