What's new in Jira Service Management 2025 | Atlassian webinar

Watch this 45-minute webinar to explore how Atlassian is transforming service management with innovative solutions designed for the demands of today’s digital-first world. Learn how Jira Service Management empowers your teams to deliver superior service experiences by leveraging AI-driven support tools, robust HR service management capabilities, and seamless DevOps integration that bridges silos across your organization.

Throughout this interactive session, Atlassian product experts will share in-depth insights on the newest features, strategic investments, and upcoming enhancements in Jira Service Management. You’ll gain a comprehensive understanding of how these solutions help drive collaboration, increase operational efficiency, and connect Development, IT, and business teams like never before.

In this session, you’ll learn about:

• Advanced AI-powered support tools such as Virtual Service Agents, automated knowledge article creation, and expanded HR capabilities—from templates to dedicated help centers—designed to streamline HR operations.
• Modernized IT Operations features, including seamless integration of Jira Service Management with Compass and AI-driven incident resolution for faster outcomes.
• Ongoing enhancements for large-scale service management, with upgraded Asset management capabilities.
• Guidance from Atlassian Solution Partners for implementing, migrating, optimizing, and customizing Jira Service Management to fit your organization’s needs.