[IT Service Management], [Enterprise Service Management], [Jira Service Management], [Service & Support Teams], [HR], [Atlassian Intelligence], [Service Management], [Agile & DevOps], [Service Teams]

 

Watch this 45-minute webinar to explore how Atlassian is transforming service management with innovative solutions designed for the demands of today’s digital-first world. Learn how Jira Service Management empowers your teams to deliver superior service experiences by leveraging AI-driven support tools, robust HR service management capabilities, and seamless DevOps integration that bridges silos across your organization.

Throughout this interactive session, Atlassian product experts will share in-depth insights on the newest features, strategic investments, and upcoming enhancements in Jira Service Management. You’ll gain a comprehensive understanding of how these solutions help drive collaboration, increase operational efficiency, and connect Development, IT, and business teams like never before.

In this session, you’ll learn about:

 

  • Advanced AI-powered support tools such as Virtual Service Agents, automated knowledge article creation, and expanded HR capabilities—from templates to dedicated help centers—designed to streamline HR operations.
  • Modernized IT Operations features, including seamless integration of Jira Service Management with Compass and AI-driven incident resolution for faster outcomes.
  • Ongoing enhancements for large-scale service management, with upgraded Asset management capabilities.
  • Guidance from Atlassian Solution Partners for implementing, migrating, optimizing, and customizing Jira Service Management to fit your organization’s needs.