Supporting employees and customers has never been more complex. Organizations juggle — often separately — IT support, HR help desks, customer service, asset tracking, and countless tools that don’t talk to each other. That leads to costly under-utilized software, fragmented workflows, duplicated effort, and slow responses that frustrate both employees and customers.
If that sounds familiar — you’re not alone.
That’s where the Atlassian Service Collection comes in. Rather than asking teams to stitch together multiple platforms, Service Collection bundles everything into a single, cloud-native, AI-powered solution.
Connect teams across the enterprise to deliver exceptional service experiences for employees and customers on a single platform.
Atlassian Service Collection is a curated suite of apps designed to help teams deliver exceptional service experiences for both employees and customers within a unified, cloud-native System of Work. It includes:
Explore the power of the Atlassian Service CollectionSee how Jira Service Management, Assets, Customer Service Management, and Rovo Agents work together to transform service delivery across your organization. Download the overview here |
Because Service Collection is offered as one unified package, organizations benefit from:
Rolling out Service Collection is more than flipping a switch — it’s a service transformation. That’s where we come in:
If you’re curious how Service Collection could impact your organization, let’s brainstorm and review:
Then we’ll show you how Service Collection fits — at no extra per-agent cost — and help you decide if now’s the right time to move.