FREE consulting with no obligation
Based on ITIL best practices and boosted with TOGAF and AI tools
Atlassian Solution Partner of the Year 2024 - 2025
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Enhancing decision-making for executives
Optimizing processes for service management teams
Simplifying workflows for service desk agents
Higher ROI
Grow your profits with 256% ROI when migrating from legacy solutions
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Quick Implementation
On average 2 months to implement and deliver value
Improved Productivity
61% more productivity with integrated workflows & automation
Enhanced Security & Compliance
Ensure compliance and reduce risks for business continuity
IT Service Management
Modernize your IT with software-enabled services
Enterprise Service Management
Define and deliver services consistently through a single portal
Incident Management
Respond quickly to incidents and minimize impact
Asset Management
Manage all your assets, from laptops to tools
Omnichannel Customer Service
Provide seamless customer service across multiple channels
SLA and Queues
Manage and optimize performance with built-in SLAs
HR Service
Efficiently manage human resources across your organization
AI-Enhanced Service Management
Optimize management with AI and automation
years of expertise
branches all over the world
satisfied customers
Successful cloud migration at Wien Energie
"At the beginning of the cloud migration, we assumed that it would be relatively easy. It was only in the process itself that we were surprised by the complexity and how much work is really involved. But the consultants from catworkx gave us great support, so everything went perfectly."
Thomas Binderhofer
Service Management
Transfer of Atlassian Tools from Shadow IT to ITIL IT Operations
"catworkx and thyssenkrupp Marine Systems now have a long-standing partnership. "The high functionality of Atlassian's tools enabled a first-class digital mapping of many of our processes"
Tobias Dieckmann
Senior Manager IT Demand Management
EOS IT Services GmbH – Implementation of an application lifecycle management with Jira
"Thanks to the Jira solution, we can optimally fulfill our tasks. We benefit from the very clear presentation of the application lifecycle management and from the high transparency when viewing the relationships between the individual processes, from the requirement to going live. The Jira apps from catworkx, which were added to the solution, also provide us with significant support."
Harald Schmidt
Fast Cloud Migration With Flawless Customer Support
"Despite time pressure and the short-term nature of our problem, TIMETOACT supported us professionally throughout the entire project. Their high level of technical expertise and fast working methods were the key to this."
Christian Staab
IT Administrator
New Service Portal for Effective Work of 95 Studios (FitX)
"It is extremely impressive how fit TIMETOACT is in terms of technical implementation. We had the feeling that we were very well looked after, as the consultants knew exactly what they were doing. We could rely on everything being built and implemented properly at all times."
Tina Wichmann
Team Lead Application Management
Cost reduction through centralized license management
"It was very important to us that it was not only technically, but above all humanly, a good fit – because people do business, not machines. So our positive experiences in the past made it easy for us to rely on the experts at catworkx."
Slawomir Jelonek
IT-Procurement
Centrally controlled project portfolio management at Wienerberger with Jira software and Teamworkx Cloud Hosted
"We chose the hybrid version, the Teamworkx Cloud Hosted from catworkx, because the solution works like a cloud system, but is still very flexible."
Manfred Heger
Why Performance Matters
Read ReferenceHow quickly does Jira respond? Load simulation provides answers
Read ReferenceCentralized management of IT system problems: catworkx creates a connection between Jira and Statuspage
Read ReferenceImproved performance and stability of Atlassian environments through catworkx root cause analyses
Read ReferenceThe path to greater transparency in IT with Jira Software
Read Reference
Service Management Essentials
Build a solid foundation with the tools and practices needed for long-term success
Service Management Journey
Define your roadmap for sustainable growth, tailored to your unique business needs
ITSM Maturity Assessment
Gain a clear picture of your current ITSM maturity and identify key areas for improvement
