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    ATL.SOLUTION PARTNER.AWARD.HIGH VELOCITY SERVICE.WINNER-2

    Your Service Management Solution Provider

     

    check-circle FREE consulting with no obligation

    check-circle Based on ITIL best practices and boosted with TOGAF and AI tools

    check-circle Atlassian Solution Partner of the Year 2024 - 2025 

    Unleash the potential of your teams at high speed. Start your free trial – no commitment required.
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    ATL.SOLUTION PARTNER.AWARD.HIGH VELOCITY SERVICE.WINNER-2 ISO9001 ITIL_600px-150x150 partner-badge-bronze-150-150x150 RH_CT_600px-150x150 Scrum_600px-150x150 rhpa-2024-collaboration-color image-2025-03-05-18-36-51-309
    catworkx is currently trusted by  1,400+ companies, from startups to enterprise businesses
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    Transform your IT service management with Jira Service Management.

    Optimize your efficiency and accelerate service delivery for businesses of all sizes with Atlassian's powerfull platform

    Get free, no-obligation consulting today

    Benefits For Our Customers

     

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    Higher ROI

    Increase your return with 256% ROI when switching from legacy solutions

     

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    Quick Implementation

    Average 2 months to implement and deliver value

     

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    Improved Productivity

    61% more productivity with integrated workflows

     

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    Enhanced Security & Compliance

    Ensure compliance and reduce risks for business continuity

     

    catworkx offers ITSM Solutions tailored to your success

     

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    IT Service Management

    Modernize your IT with software-enabled services

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    Asset Management

    Manage all your assets, from laptops to tools

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    Enterprise Service Management

    Define and deliver services consistently through a single portal

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    Omnichannel Customer Service

    Provide seamless customer service across multiple channels

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    SLA and Queues

    Manage and optimize performance with built-in SLAs

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    Incident Management

    Respond quickly to incidents and minimize impact

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    HR Service

    Efficiently manage human resources across your organization

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    Flexible Workflow Configured by Request Types

    Customize workflows based on your company's needs

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    Service Management

    Improve service delivery and troubleshooting

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    Service Management Essentials

    Easily get started with service management, no hassle

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    Service Management Journey

    Join us on a structured journey to scale service management

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    AI-Enhanced Service Management

    Optimize management with AI and automation

    20+

     

    years of expertise

     

    30+

     

    branches all over the world

     

    20+

     

    years with Atlassian DNA

     

    What is included in the Free Consultation?

    Our free, no-obligation consultation includes a needs assessment, custom ITSM solutions using Jira Service Management, a clear implementation roadmap, a Q&A session, and expert guidance to help improve your IT service management.

    Why should I use Jira Service Management for ITSM?

    Jira Service Management offers an easy-to-use platform for managing IT services, with powerful features like automation, incident management, and SLA tracking. It integrates seamlessly with other Atlassian tools to improve collaboration and efficiency.

    How can ITSM improve my business?

    ITSM improves your business by streamlining IT processes, enhancing team productivity, reducing downtime, and delivering better service quality. It ensures that IT services align with business goals and customer needs.

    Is Jira Service Management suitable for small businesses?

    Yes, Jira Service Management is highly flexible and scalable, making it perfect for businesses of any size. Whether you're just starting or need enterprise-grade features, Jira can adapt to your needs.

    What is the cost of Jira Service Management?

    The cost varies depending on your business size and requirements. We offer flexible pricing plans to suit different needs, with options for both cloud and on-premise deployments.

    Is support included with Jira Service Management?

    Yes, Jira Service Management includes comprehensive support options, including access to online resources, community forums, and premium support plans for more personalized assistance.

    Can Jira Service Management integrate with other tools?

    Yes, Jira Service Management integrates with a wide variety of third-party tools, including those for asset management, monitoring, and collaboration. This integration ensures that your IT processes are fully connected and efficient.

    Who will help me throughout the process?

    You’ll be supported by our team of certified Atlassian experts, including a dedicated project manager and support team, to ensure a smooth implementation and ongoing success.
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