FREE consulting with no obligation
Fast help with Jira, Confluence, Bitbucket & Atlassian Tools
Atlassian Partner of the Year 2024-2025
"catworkx and thyssenkrupp Marine Systems now have a long-standing partnership. "The high functionality of Atlassian's tools enabled a first-class digital mapping of many of our processes"
Tobias Dieckmann
Senior Manager IT Demand Management
"We were looking for a future-proof solution - with catworkx, we found it in the Atlassian products"
Markus Gehrmann
Fyber COO
"catworkx was able to convince us with its services. The catworkx employees are competent, responsive to our requirements and responsive. The consulting, workshops and training provided by catworkx have supported us a lot in implementing specific tasks – for example, the connections to other systems."
Torsten Macht
System Engineer – Applications
"I am incredibly impressed with both the product and the support team at catworkx for this app STAGIL Assets - Advanced Links."
Brian Kohler
Demand Digitization Leader
"We have been working with catworkx for several years and are very satisfied with the advice and implementation of our topics."
Nina Schmidt
Head of Project and Process Management
"For our innovative, creative company, which works on its products with passion and heart and soul, catworkx is a suitable partner for our Atlassian products."
Thorsten Wirkner
Senior Digital IT Manager
"We have now mapped 95 percent of the requirements that we had implemented in the server world in the cloud. At the same time, a whole range of new features and functions are now available to us. For example, there is a corresponding replacement in the cloud for almost every on-prem application. There are no more server failures and troubleshooting has improved significantly."
Johannes Nazarov
Application Manager
"It was the most seamless migration I've ever been a part of. catworkx's support and expertise were top notch and helped us achieve our goal of successfully moving our on-prem environment to the Atlassian Cloud."
Marcin Storoz
" The catworkx team is highly competent and the interaction is open and honest. I had a very good feeling about working together from the very beginning."
Karsten Weigel
Assist with daily issues and complex problems.
Always available to support your Atlassian tools.
Proactive maintenance to keep systems healthy.
Support on-site or remotely using various tools.
Tailored SLAs for timely responses and continuous support.
Establish frameworks for Incident and Change Management.
years of expertise
branches all over the world
satisfied customers
Yes, we provide support for all Atlassian tools, including Jira Software, Confluence, Jira Service Management, Bitbucket, and Trello, along with expert guidance for migrations, customizations, and integrations.
Response times depend on your customized SLA. For urgent issues, our 24/7 support ensures you receive immediate attention. We also provide standard and extended SLAs based on your needs.
Yes, we provide comprehensive support for both Atlassian Cloud and on-premise solutions. Our team ensures your systems are optimized, secure, and performing at their best, regardless of the deployment model.
We offer 1st and 2nd level support, 24/7 availability, remote support, onsite assistance, customized SLAs, and process administration, ensuring all your Atlassian tools are running smoothly and efficiently.