Free initial consultation with no commitment
Resolve issues, optimize your instance, and get assistance from an Atlassian Platinum Partner
Fast support for Jira and the Atlassian ecosystem
🏆 ITSM Atlassian Solution Partner of the Year 2024–2025
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1st and 2nd Level Support
Fast resolution of everyday issues and complex problems.
24/7 Support Availability
Round-the-clock support for your Atlassian tools.
Proactive Maintenance and System Care
Proactive maintenance to keep systems healthy.
Onsite Administration & Remote Support
Flexible support, on-site or remote, using the right tools for your needs
Customized SLAs
Tailored SLAs to guarantee timely response and ongoing support.
Process Management
Clear frameworks for efficient Incident and Change Management.
Transfer of Atlassian Tools from Shadow IT to ITIL IT Operations
"catworkx and thyssenkrupp Marine Systems now have a long-standing partnership. "The high functionality of Atlassian's tools enabled a first-class digital mapping of many of our processes"
Tobias Dieckmann
Senior Manager IT Demand Management
"We were looking for a future-proof solution - with catworkx, we found it in the Atlassian products"
Markus Gehrmann
Fyber COO
JSM solution for maximum customer and service orientation
"catworkx was able to convince us with its services. The catworkx employees are competent, responsive to our requirements and responsive. The consulting, workshops and training provided by catworkx have supported us a lot in implementing specific tasks – for example, the connections to other systems."
Torsten Macht
System Engineer – Applications
"I am incredibly impressed with both the product and the support team at catworkx for this app STAGIL Assets - Advanced Links."
Brian Kohler
Demand Digitization Leader
"We have been working with catworkx for several years and are very satisfied with the advice and implementation of our topics."
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Nina Schmidt
Head of Project and Process Management
"For our innovative, creative company, which works on its products with passion and heart and soul, catworkx is a suitable partner for our Atlassian products."
Thorsten Wirkner
Senior Digital IT Manager
More functions, better performance: smartOPTIMO migrates its Atlassian solutions to the cloud
"We have now mapped 95 percent of the requirements that we had implemented in the server world in the cloud. At the same time, a whole range of new features and functions are now available to us. For example, there is a corresponding replacement in the cloud for almost every on-prem application. There are no more server failures and troubleshooting has improved significantly."
Johannes Nazarov
Application Manager
Seamless migration from on-premises to the Atlassian cloud at Oetiker
"It was the most seamless migration I've ever been a part of. catworkx's support and expertise were top notch and helped us achieve our goal of successfully moving our on-prem environment to the Atlassian Cloud."
Marcin Storoz
After eight years: update and expansion of the Jira reporting system in the Nuremberg parking garage
Topmotive – customer relationship management with Jira and Confluence
" The catworkx team is highly competent and the interaction is open and honest. I had a very good feeling about working together from the very beginning."
Karsten Weigel
catworkx extension for the R4J app: Automated creation of requirement structures for new Jira projects
years of expertise
branches all over the world
satisfied customers
