Mehr Agilität, schnellere Einrichtung und geringere Gesamtkosten - unterstützt von einem Atlassian Platinum Solution Partner.
277% ROI über 3 Jahre (Forrester)
65.000+ Teams aus verschiedenen Branchen vertrauen auf die Lösung
98% Kundenzufriedenheit
DevOps-fähige Plattform für Geschwindigkeit und Agilität, vollständige ITIL-Abdeckung.
Funktionsvergleich | Jira Service Management | Zendesk | Freshservice | ServiceNow |
---|---|---|---|---|
Ticket-Verwaltung | ✅ | ✅ | ✅ | ✅ |
Integration einer Wissensdatenbank | ✅ | ✅ | ✅ | ✅ |
Multichannel-Unterstützung | ✅ | ✅ | ✅ | ✅ |
Berichterstattung und Dashboards | ✅ | ✅ | ✅ | ✅ |
SLA-Management | ✅ | ✅ | ✅ | ✅ |
Umfangreiches Ökosystem von Add-ons | ✅ | ✅ | ✅ | ✅ |
Offene API | ✅ | ✅ | ❌ | ❌ |
Filtermöglichkeiten | ✅ | ❌ | ✅ | ✅ |
Hochgradig anpassbares Projektmanagementsystem | ✅ | ❌ | ❌ | ✅ |
Incident Management | ✅ | ✅ | ✅ | ✅ |
Problem Management | ✅ | ✅ | ❌ | ✅ |
Change Management | ✅ | ❌ | ✅ | ✅ |
DevOps-Integration | ✅ | ✅ | ✅ | ✅ |
Sofort einsatzbereite Jira-Integration | ✅ | ❌ | ❌ | ❌ |
Sofort einsatzbereite Confluence-Integration | ✅ | ❌ | ❌ | ❌ |
Native DevOps-Integration und -Automatisierung | ✅ | ❌ | ❌ | ❌ |
Mehr als 5.000 Anwendungen im Atlassian Marketplace für schnelle, flexible Anpassung | ✅ | ❌ | ❌ | ❌ |
Transparente, umfassende Online-Preise ohne Zusatzmodule | ✅ | ❌ | ❌ | ❌ |
Nahtlose, automatische Upgrades ohne erzwungene Ausfallzeiten | ✅ | ❌ | ❌ | ❌ |
Entwicklungs-, IT-Betriebs- und Geschäftsteams arbeiten auf einer einheitlichen Atlassian-Plattform zusammen | ✅ | ❌ | ❌ | ❌ |
Einfache Implementierung und Wartung | ✅ | ❌ | ❌ | ❌ |
ITIL-konform von Haus aus | ✅ | ❌ | ❌ | ✅ |
"Our goal as the Collaborative Tool Solutions Team Schaeffler is to shape the collaboration of teams, projects and organisational units at Schaeffler with a future-oriented approach by using the Atlassian toolchain in conjunction with agile frameworks. With the support of catworkx, we are able to use our full potential as a team and develop innovative solutions for this goal."
Tina Weber
Product Owner – Collaborative Tool Solutions
"Thanks to the customised ITSM solution from catworkx, we were able to optimise our service processes, reduce downtime and significantly increase the efficiency of our IT team. The professional advice and in-depth Atlassian expertise of catworkx have taken our IT service management to a new level."
Marc Hoffmüller
Digital Department Administrative Digitisation Service
"At the beginning of the cloud migration, we assumed that it would be relatively easy. It was only in the process itself that we were surprised by the complexity and how much work is really involved. But the consultants from catworkx gave us great support, so everything went perfectly."
Thomas Binderhofer
Service Management
"catworkx provided us with excellent support during the implementation because, in addition to helping us develop the workflows, we were also able to benefit from best practices during the implementation. In addition, the licensing department at catworkx is helping us very well with managing Atlassian licenses."
Rainer Friedensohn
"A big praise for TIMETOACT for the flexibility and constructive solution finding, especially with regard to the change from data center to cloud."
Ulrich Ohlwein
Business Architect
"catworkx was able to convince us with its services. The catworkx employees are competent, responsive to our requirements and responsive. The consulting, workshops and training provided by catworkx have supported us a lot in implementing specific tasks – for example, the connections to other systems."
Torsten Macht
System Engineer – Applications
"For our innovative, creative company, which works on its products with passion and heart and soul, catworkx is a suitable partner for our Atlassian products."
Thorsten Wirkner
Senior Digital IT Manager
"It is extremely impressive how fit TIMETOACT is in terms of technical implementation. We had the feeling that we were very well looked after, as the consultants knew exactly what they were doing. We could rely on everything being built and implemented properly at all times."
Tina Wichmann
Team Lead Application Management
"The Atlassian Suite is developing rapidly in the cloud, and in retrospect, the quick switch from our on-premises solution to the cloud was exactly the right decision. Today, we benefit from the high standards and flexibility that this modern environment offers us."
Reto Hossmann
Head Global ICT
"catworkx actively approached us about the upcoming license renewal and determined our needs. An attractive offer was prepared in a very short time. Concerns and technical dependencies were resolved thanks to catworkx expertise. We are happy to have catworkx as a reliable partner at our side!"
Markus Wolf
Teamlead Client Infrastructure - IT
"We have now mapped 95 percent of the requirements that we had implemented in the server world in the cloud. At the same time, a whole range of new features and functions are now available to us. For example, there is a corresponding replacement in the cloud for almost every on-prem application. There are no more server failures and troubleshooting has improved significantly."
Johannes Nazarov
Application Manager
"It was very important to us that it was not only technically, but above all humanly, a good fit – because people do business, not machines. So our positive experiences in the past made it easy for us to rely on the experts at catworkx."
Slawomir Jelonek
IT-Procurement
"We have had very good experiences at JKU with the link between the Jira Service Desk service portal and the knowledge base – its efficient use pays off: the customer looks at the service portal during their search, enters their search term and immediately receives suitable articles from the knowledge base. Ideally, this will already answer their questions – if not, they can submit the request using a form."
Monika Straif
Head of the IT Service Desk
"With our GDPR solution, we have consistently used Jira and Confluence in such a way that the two tools bring the greatest added value for the user in a simple way. With our experience, we were able to put together a solution within four weeks that can hold a candle to even large special solutions."
Oliver Groht
Co-Founder
Immer kostenlos für 10 Benutzer
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Nur zur Information: Offizielle Angebote stehen noch aus: Der genaue Preis hängt von der Benutzerstufe, dem Abonnementtyp und den geltenden Rabatten ab:
Langjährige Erfahrung
Niederlassungen in der ganzen Welt
Zufriedene Kunden
Sie erhalten von uns dieselben offiziellen Lizenzen, aber zu günstigeren Konditionen. Durch die Zusammenarbeit mit einem Partner wie catworkx erhalten Sie außerdem Zugang zu exklusiven Rabatten, individueller Beratung und flexibleren Zahlungsoptionen - und das alles ohne zusätzliche Kosten für Sie.
Ja. Als Atlassian Solution Partner können wir für dieselben offiziellen Lizenzen niedrigere Preise als Atlassian anbieten.
Ja. Alle Lizenzen, die wir anbieten, sind 100% offiziell und werden von Atlassian ausgestellt. Der Unterschied liegt im Preis und dem zusätzlichen Support, den wir anbieten.
Zusätzlich zu den besseren Preisen helfen wir Ihnen, Ihre Investition in Jira Service Management zu optimieren: Wir unterstützen Sie bei der Anpassung der Nutzung, der Konsolidierung von Lizenzen und der strategischen Planung von Verlängerungen. Außerdem bieten wir engen Support und flexible Zahlungsbedingungen.
Ja. Sie können Ihre bestehenden Lizenzen übertragen, um bei der nächsten Verlängerung von besseren Konditionen zu profitieren, ohne dass Ihr Dienst beeinträchtigt wird.
Nein. Wir berechnen keine zusätzlichen Kosten für das Lizenzmanagement. Sie zahlen einfach weniger für dasselbe Produkt.
Eine persönliche Sitzung mit einem Jira Service Management-Experten, um die Anforderungen Ihres Teams zu ermitteln und die beste Konfiguration für die Bearbeitung von Anfragen, das Incident Management und die optimierte Servicebereitstellung vorzuschlagen.
Füllen Sie das Formular aus und wir senden Ihnen ein auf Ihre Bedürfnisse zugeschnittenes Angebot zu, ohne dass Sie zum Kauf verpflichtet sind.