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Buy, renew, or optimize your Jira Service Management licenses with certified experts
🏆 Atlassian Partner of the Year 2024–2025
Unify Dev, IT, and business teams on one AI-driven platform
Empower every service team
Reduce operational costs and manual work
Scale effortlessly with your business
Unified Ticket & Request Tracking
Advanced Workflow Automation
Real-Time ITSM Dashboards
Context-Rich Collaboration
Enterprise-Grade Security & Advanced Compliance
Scalable Service Delivery for All Teams
always free for 10 users
per agent / month
per agent / month
/year
Information only: Formal quotes pending: Precise pricing is dependant on user tier, subscription type and applicable discounts:
"Our goal as the Collaborative Tool Solutions Team Schaeffler is to shape the collaboration of teams, projects and organisational units at Schaeffler with a future-oriented approach by using the Atlassian toolchain in conjunction with agile frameworks. With the support of catworkx, we are able to use our full potential as a team and develop innovative solutions for this goal."
Tina Weber
Product Owner – Collaborative Tool Solutions
"A big praise for TIMETOACT for the flexibility and constructive solution finding, especially with regard to the change from data center to cloud."
Ulrich Ohlwein
Business Architect
"catworkx was able to convince us with its services. The catworkx employees are competent, responsive to our requirements and responsive. The consulting, workshops and training provided by catworkx have supported us a lot in implementing specific tasks – for example, the connections to other systems."
Torsten Macht
System Engineer – Applications
"It is extremely impressive how fit TIMETOACT is in terms of technical implementation. We had the feeling that we were very well looked after, as the consultants knew exactly what they were doing. We could rely on everything being built and implemented properly at all times."
Tina Wichmann
Team Lead Application Management
"The Atlassian Suite is developing rapidly in the cloud, and in retrospect, the quick switch from our on-premises solution to the cloud was exactly the right decision. Today, we benefit from the high standards and flexibility that this modern environment offers us."
Reto Hossmann
Head Global ICT
"catworkx actively approached us about the upcoming license renewal and determined our needs. An attractive offer was prepared in a very short time. Concerns and technical dependencies were resolved thanks to catworkx expertise. We are happy to have catworkx as a reliable partner at our side!"
Markus Wolf
Teamlead Client Infrastructure - IT
"We have now mapped 95 percent of the requirements that we had implemented in the server world in the cloud. At the same time, a whole range of new features and functions are now available to us. For example, there is a corresponding replacement in the cloud for almost every on-prem application. There are no more server failures and troubleshooting has improved significantly."
Johannes Nazarov
Application Manager
"It was very important to us that it was not only technically, but above all humanly, a good fit – because people do business, not machines. So our positive experiences in the past made it easy for us to rely on the experts at catworkx."
Slawomir Jelonek
IT-Procurement
"We have had very good experiences at JKU with the link between the Jira Service Desk service portal and the knowledge base – its efficient use pays off: the customer looks at the service portal during their search, enters their search term and immediately receives suitable articles from the knowledge base. Ideally, this will already answer their questions – if not, they can submit the request using a form."
Monika Straif
Head of the IT Service Desk
"With our GDPR solution, we have consistently used Jira and Confluence in such a way that the two tools bring the greatest added value for the user in a simple way. With our experience, we were able to put together a solution within four weeks that can hold a candle to even large special solutions."
Oliver Groht
Co-Founder
years of expertise
branches all over the world
satisfied customers
Because you get the same official licenses, but with more favorable commercial terms. By working with a partner like catworkx, you gain access to exclusive discounts, personalized consulting, and more flexible payment options — all at no additional cost to you.
Yes. As an Atlassian Solution Partner, we can offer lower prices than Atlassian for the same official licenses.
Yes. All licenses we offer are 100% official, issued by Atlassian. The difference lies in the price and the additional support we provide.
In addition to better prices, we help you optimize your Jira Service Management investment: we support you in adjusting usage, consolidating licenses, and strategically planning renewals. We also provide close support and flexible payment terms.
Yes. You can transfer your existing licenses to benefit from better conditions at your next renewal, without affecting your service.
No. We do not charge any extra for license management. You just pay less for the same product.
A personalized session with a Jira Service Management expert to assess your team’s needs and suggest the best configuration for request handling, incident management, and streamlined service delivery.
Fill out the form and we’ll send you a proposal tailored to your needs, with no obligation to purchase.