Buy Jira Service Management licenses cheaper than from Atlassian.
100% official and guaranteed.

Save with exclusive conditions from an Atlassian Platinum Solution Partner

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Jira Service Management

check-circle  FREE trial for up to 10,000 users with no risk

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🏆 Atlassian Partner of the Year 2024–2025

The same product, at a better price.

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catworkx is currently trusted by  1,400+ companies, from startups to enterprise businesses

Why let catworkx manage your licences?

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Quick and Effective Implementation

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Customized Analysis

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Access to the Latest Versions

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Renew your Licenses on Time

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Customized Solutions with a Personalized Approach

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Transition to the Secure Cloud

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Acquire and Manage Apps from the Atlassian Marketplace

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Ongoing Support

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We offer exclusive benefits when buying, renewing, or upgrading your Atlassian Licenses — including special discounts for new customers purchasing a license for the first time.

 

We are Atlassian Solution Partner of the Year 2024-2025

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Benefits

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Unify Dev, IT, and business teams on one AI-driven platform

 

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Empower every service team

 

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Resolve issues faster with AI-powered automation

 

1st Level Support
Improve customer and employee satisfaction

 

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Reduce operational costs and manual work

 

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Scale effortlessly with your business

 

Core capabilities

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Unified Ticket & Request Tracking

 

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Advanced Workflow Automation

 

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Real-Time ITSM Dashboards

 

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Context-Rich Collaboration

 

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Enterprise-Grade Security & Advanced Compliance

 

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Scalable Service Delivery for All Teams

 

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Complete Integration with Atlassian Tools

 

Jira Service Management works with your favorite tools

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Jira Service Management Pricing:

 

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Free Plan

 

$ 0.00

always free for 10 users

 

Housekeeping

 

Standard

 

$ 22.05

per agent / month

 

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Premium

 

$ 49.35

per agent / month

 

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Enterprise

 

$ 144,000+

/year

 

icons8-information Information only: Formal quotes pending: Precise pricing is dependant on user tier, subscription type and applicable discounts:

References

Schaeffler Technologies: Successful transformation of the Atlassian product world

"Our goal as the Collaborative Tool Solutions Team Schaeffler is to shape the collaboration of teams, projects and organisational units at Schaeffler with a future-oriented approach by using the Atlassian toolchain in conjunction with agile frameworks. With the support of catworkx, we are able to use our full potential as a team and develop innovative solutions for this goal."

Tina Weber

Tina Weber
Product Owner – Collaborative Tool Solutions

Read Reference

Cross-Departmental Collaboration in C&A With Atlassian: Moving to Jira

"A big praise for TIMETOACT for the flexibility and constructive solution finding, especially with regard to the change from data center to cloud."

Ulrich Ohlwein
Business Architect

Read Reference

JSM solution for maximum customer and service orientation

"catworkx was able to convince us with its services. The catworkx employees are competent, responsive to our requirements and responsive. The consulting, workshops and training provided by catworkx have supported us a lot in implementing specific tasks – for example, the connections to other systems."

Torsten Macht

Torsten Macht
System Engineer – Applications

Read Reference

New Service Portal for Effective Work of 95 Studios (FitX)

"It is extremely impressive how fit TIMETOACT is in terms of technical implementation. We had the feeling that we were very well looked after, as the consultants knew exactly what they were doing. We could rely on everything being built and implemented properly at all times."

Tina Wichmann
Team Lead Application Management

Read Reference

Büchi Labortechnik AG: Successful migration to the cloud

"The Atlassian Suite is developing rapidly in the cloud, and in retrospect, the quick switch from our on-premises solution to the cloud was exactly the right decision. Today, we benefit from the high standards and flexibility that this modern environment offers us."

Reto Hossmann

Reto Hossmann
Head Global ICT

Read Reference

Budget-friendly and future-proof: New license strategy for CG Car-Garantie

"catworkx actively approached us about the upcoming license renewal and determined our needs. An attractive offer was prepared in a very short time. Concerns and technical dependencies were resolved thanks to catworkx expertise. We are happy to have catworkx as a reliable partner at our side!"

Markus Wolf
Teamlead Client Infrastructure - IT

Read Reference

More functions, better performance: smartOPTIMO migrates its Atlassian solutions to the cloud

"We have now mapped 95 percent of the requirements that we had implemented in the server world in the cloud. At the same time, a whole range of new features and functions are now available to us. For example, there is a corresponding replacement in the cloud for almost every on-prem application. There are no more server failures and troubleshooting has improved significantly."

Johannes Nazarov

Johannes Nazarov
Application Manager

Read Reference

Cost reduction through centralized license management

"It was very important to us that it was not only technically, but above all humanly, a good fit – because people do business, not machines. So our positive experiences in the past made it easy for us to rely on the experts at catworkx."

Slawomir Jelonek

Slawomir Jelonek
IT-Procurement

Read Reference

Use and linking of Confluence and Jira Service Management (JSM) at the Johannes Kepler University (JKU) Linz

"We have had very good experiences at JKU with the link between the Jira Service Desk service portal and the knowledge base – its efficient use pays off: the customer looks at the service portal during their search, enters their search term and immediately receives suitable articles from the knowledge base. Ideally, this will already answer their questions – if not, they can submit the request using a form."

Monika Straif

Monika Straif
Head of the IT Service Desk

Read Reference

catworkx solution for GDPR: Data protection management system with Jira and Confluence

"With our GDPR solution, we have consistently used Jira and Confluence in such a way that the two tools bring the greatest added value for the user in a simple way. With our experience, we were able to put together a solution within four weeks that can hold a candle to even large special solutions."

Oliver Groht

Oliver Groht
Co-Founder

Read Reference

Integrated Project and User Portal (IPUP)

Read Reference

20+

 

years of expertise

 

30+

 

branches all over the world

 

2000+

 

satisfied customers

 

Why buy Jira Service Management licenses through catworkx?

Because you get the same official licenses, but with more favorable commercial terms. By working with a partner like catworkx, you gain access to exclusive discounts, personalized consulting, and more flexible payment options — all at no additional cost to you.

Is it cheaper to buy Jira Service Management licenses from catworkx than directly from Atlassian?

Yes. As an Atlassian Solution Partner, we can offer lower prices than Atlassian for the same official licenses.

Are the licenses catworkx sells official?

Yes. All licenses we offer are 100% official, issued by Atlassian. The difference lies in the price and the additional support we provide.

What are the benefits of buying from a partner like catworkx?

In addition to better prices, we help you optimize your Jira Service Management investment: we support you in adjusting usage, consolidating licenses, and strategically planning renewals. We also provide close support and flexible payment terms.

Can I transfer the management of my current licenses to catworkx?

Yes. You can transfer your existing licenses to benefit from better conditions at your next renewal, without affecting your service.

Are there any extra costs for buying through catworkx?

No. We do not charge any extra for license management. You just pay less for the same product.

 

What is included in the Free Consultation?

A personalized session with a Jira Service Management expert to assess your team’s needs and suggest the best configuration for request handling, incident management, and streamlined service delivery.

Fill out the form and we’ll send you a proposal tailored to your needs, with no obligation to purchase.

Do you offer training or support on Jira Service Management?

Yes, as an Atlassian Platinum Partner, we offer consulting, customized training and technical support to help you get the most out of Jira Service Management.