Document: ITSM simplified: Change enablement

This text explores the challenges organizations face in managing changes to IT systems efficiently while maintaining stability. It introduces the concept of change enablement, outlining its importance in minimizing risks and disruptions to IT services. The document discusses common types of changes and emphasizes the need for streamlined workflows. It highlights the role of service configuration management and CMDBs in speeding up change processes by providing insights into potential risks and dependencies. Practical tips are offered for implementing effective change management practices, including focusing on critical services, utilizing discovery tools, and categorizing types of changes. Additionally, it discusses leveraging CMDBs to automate approvals and route change requests to the appropriate authorities, such as change advisory boards. Overall, the text emphasizes the importance of balancing agility with risk management in IT change management processes.