We help you optimize the performance of Jira, Confluence and all other Atlassian products.
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We help you analyze and solve your performance problems and assist you in stabilizing your existing Atlassian solutions with Atlassian best practices.
We support you on scaling and help you improve the reliability of your Atlassian solutions with the help of Atlassian Data Center.
We assist you with the integration of your monitoring solutions to gain full visibility of the health of your Atlassian tools.
We develop an individual backup strategy to keep your data safe at any time.
Troubleshooting performance issues is not a trivial process and can be quite complicated. This is due to the number of different configurations possible for Jira applications, such as different versions, plugins, networks, hardware configurations, and other factors. As an Atlassian Solution Partner, we know a lot of tricks to approach this complex task.
In performance tuning, it is especially important to have good data to analyze. Therefore, in most cases, we start by logging performance data. Depending on the result, we then look at the database, queries, cache tuning, HTTP compression or other measures and deduce the need for action. The result: a scalable performance that is constantly monitored.
In the Atlassian Cloud, there are fewer set screws for optimizing performance. This is because the cloud allows fewer configuration options in terms of hosting, hardware and configuration. Nonetheless, sometimes performance degradation occurs in the cloud as well. In many cases, the responsibility for fixing these issues then lies with Atlassian but there are also sometimes configuration issues that are on the customer side. So our first task is to assess whether we have the ability on the customer side to fix the problem. For example, custom field configurations or JQL queries can already play a significant role in Agile boards. If we can't do anything with these, we also have the option of escalating the problem to Atlassian.
Our experience shows that technical migration is only part of the process. That's why we support you in defining an ideal state for your processes, integrating your existing system landscape and continuously developing it further in line with the pulse of your business.
"Thanks to the customised ITSM solution from catworkx, we were able to optimise our service processes, reduce downtime and significantly increase the efficiency of our IT team. The professional advice and in-depth Atlassian expertise of catworkx have taken our IT service management to a new level."
Marc Hoffmüller
Digital Department Administrative Digitisation Service
"catworkx provided us with excellent support during the implementation because, in addition to helping us develop the workflows, we were also able to benefit from best practices during the implementation. In addition, the licensing department at catworkx is helping us very well with managing Atlassian licenses."
Rainer Friedensohn
"Thanks to the Jira solution, we can optimally fulfill our tasks. We benefit from the very clear presentation of the application lifecycle management and from the high transparency when viewing the relationships between the individual processes, from the requirement to going live. The Jira apps from catworkx, which were added to the solution, also provide us with significant support."
Harald Schmidt
" It was very clearly and transparently described which decisions I have to make and when and what the scope for this is. The catworkx team's good overview was not only very helpful to me in terms of time."
Steffen Lechte
"A big praise for TIMETOACT for the flexibility and constructive solution finding, especially with regard to the change from data center to cloud."
Ulrich Ohlwein
Business Architect
"Very useful, especially when a company has so many JIRA projects and multiple teams."
Elia Ghosn
Product Owner - IT Service Management
"This application has a major impact on our problem solving, which in our case is very complex."
Sebastian Gutt
Senior Project Manager
"Basically, this add-on provides features that should be available in Jira by default."
Patric Lee Atrott
Employee Tech Engineer
"catworkx supported us in configuring and optimizing our fail-safe multi-node Jira Datacenter environment."
Michael Neller
System Administrator
"A very good plugin that allows us to create and structure individual links between one or more projects or within a project."
Dennis Meinersmann
DTP / Digitaldruck + Folientechnik
"We have been working with catworkx for several years and are very satisfied with the advice and implementation of our topics."
Nina Schmidt
Head of Project and Process Management
"Despite time pressure and the short-term nature of our problem, TIMETOACT supported us professionally throughout the entire project. Their high level of technical expertise and fast working methods were the key to this."
Christian Staab
IT Administrator
" Integrating Tempo Timesheets with SAP wasn’t just a technical upgrade - it was a step-change towards operational excellence and enabling our group-companies to jointly deliver value to our customers."
Sascha Wadenpohl
Chief Delivery Officer
"We have now mapped 95 percent of the requirements that we had implemented in the server world in the cloud. At the same time, a whole range of new features and functions are now available to us. For example, there is a corresponding replacement in the cloud for almost every on-prem application. There are no more server failures and troubleshooting has improved significantly."
Johannes Nazarov
Application Manager
"It was very important to us that it was not only technically, but above all humanly, a good fit – because people do business, not machines. So our positive experiences in the past made it easy for us to rely on the experts at catworkx."
Slawomir Jelonek
IT-Procurement
"There were many constructive suggestions that we were able to implement together with catworkx."
Katrin Hürter
Business Development Manager Creation, Design & Production
We have all the tools and the know-how to get the maximum performance out of your system!
The initial consultation is non-binding and free of charge.