Atlassian Data Center reaches end of life on March 28, 2029 • Let catworkx simplify your journey from Data Center to Cloud!
1st Level Support
We help you with daily issues regarding Atlassian and assist your end-users, so they get their work done.
2nd Level Support
Access our full Atlassian expertise, solve technical problems in no time and unburden your administrators.
Remote Hotline
Talk to us anytime! Set up your help hotline with custom availability and address problems immediately.
Remote Support
Share your screen with a tool of your choice. Skype, WebEx, TeamViewer, Zoom, go2meeting - we love them all.
Support options
Make ends meet. Monthly and time-based invoicing with transparent time overview give you full financial control.
catworkx SLAs
Individual SLAs that meet your business' needs. Decide how quickly your service request are handled by our agents.
Housekeeping
We help you keep your system healthy and neat or assist to structure and clean grown environments.
Onsite Administration
Let's join forces! Our employees can support on-site and temporarily become part of your Atlassian team.
System Support
We take care of your complete environment including server, virtual machine, database, web server, firewall and more.
-
Transfer of Atlassian Tools from Shadow IT to ITIL IT Operations
Read review"catworkx and thyssenkrupp Marine Systems now have a long-standing partnership. "The high functionality of Atlassian's tools enabled a first-class digi..."
-
"We were looking for a future-proof solution - with catworkx, we found it in the Atlassian products"
-
JSM solution for maximum customer and service orientation
Read review"catworkx was able to convince us with its services. The catworkx employees are competent, responsive to our requirements and responsive. The consultin..."
-
-
"I am incredibly impressed with both the product and the support team at catworkx for this app STAGIL Assets - Advanced Links."
-
"We have been working with catworkx for several years and are very satisfied with the advice and implementation of our topics."
-
"For our innovative, creative company, which works on its products with passion and heart and soul, catworkx is a suitable partner for our Atlassian pr..."
-
-
More functions, better performance: smartOPTIMO migrates its Atlassian solutions to the cloud
Read review"We have now mapped 95 percent of the requirements that we had implemented in the server world in the cloud. At the same time, a whole range of new fea..."
-
Seamless migration from on-premises to the Atlassian cloud at Oetiker
Read review"It was the most seamless migration I've ever been a part of. catworkx's support and expertise were top notch and helped us achieve our goal ..."
-
After eight years: update and expansion of the Jira reporting system in the Nuremberg parking garage
Read review -
Topmotive – customer relationship management with Jira and Confluence
Read review" The catworkx team is highly competent and the interaction is open and honest. I had a very good feeling about working together from the very beginnin..."
USA
Ecuador
catworkx Quito
catworkx Ecuador - Represented by Herzum
IMPAQTO Carolina, Av. de los Shyris, entre Suecia y NNUU, Edificio IQON, Quito 170506
Tel.: +593 989 741 591
E-Mail: info-ec@catworkx.com
catworkx Cuenca
catworkx Ecuador - Represented by Herzum
IMPAQTO Cuenca, Av. Francisco de Tálbot y Av. 12 de Abril, Cuenca
Tel.: +593 989 741 591
E-Mail: info-ec@catworkx.com
Colombia
Canada
Germany
catworkx Cologne (main office)
Im Mediapark 5
50670 Cologne, Germany
Tel.: +49 40 890646-62
E-Mail: info-de@catworkx.com
catworkx Hamburg
Raboisen 5
20095 Hamburg
Tel.: +49 40 890646-0
E-Mail: info-de@catworkx.com
catworkx Munich
Garmischer Straße 7
80339 Munich, Germany
Tel.: +49 89 5880 886-43
E-Mail: info-de@catworkx.com
catworkx Stuttgart
Friedrichstraße 9
70174 Stuttgart, Germany
Tel.: +49 7152 39299-00
E-Mail: info-de@catworkx.com
Austria
Switzerland
catworkx Winterthur / catworkx Zurich
catworkx AG
Theaterstrasse 17
8400 Winterthur
Tel.: +41 5251140-01
E-Mail: info-ch@catworkx.com
catworkx Lucerne
Hertensteinstrasse 51
6004 Lucerne, Switzerland
Tel.: +41 5251140-01
E-Mail: info-ch@catworkx.com
catworkx Lugano
Herzum Sagl.
Via G. Marconi 2 6900 Lugano, CH
Tel.: +41 91 994 40 10
E-Mail: info-ch@catworkx.com
catworkx Bern
Kramgasse 82
3011 Bern, Switzerland
Tel.: +41 31 302 60 00
E-Mail: info-ch@catworkx.com
Spain
Italy
Ukraine
Hungary
catworkx Budapest
catworkx Hungary - Represented by: catworkx Kft. (formerly EverIT Kft.)
47 Váci street, Budapest, 1134, Hungary
Tel.: +36 20 665 6917
E-Mail: info-hu@catworkx.com
web: https://catworkx.one/hu/catworkx-hungary
catworkx Debrecen
catworkx Hungary - Represented by: catworkx Kft. (formerly EverIT Kft.)
45-47 Piac Street, Debrecen, 4024, Hungary
Tel.: +36 20 665 6917
E-Mail: info-hu@catworkx.com
web: https://catworkx.one/hu/catworkx-hungary
Managed Hosting
Jira and Confluence provided cost-effectively - infrastructure and service from Germany.
Stable performance, security and data protection, high availability and a personal contact person.
Configuration
Don't want to set up Atlassian solutions yourself?
We can help you select the right products and feature modules, licensing models and operating environment, and configure them based on your requirements.
Trainings and courses
The right solutions don't realize their value until they are used by the user. While Atlassian products are simple and accessible, scaled adoption requires an equal level of knowledge across teams.
We're happy to share our Atlassian expertise with you. Register yourself and your team for our trainings!
Performance Optimization
Troubleshooting performance issues is not a trivial process and can be quite complicated.
As an Atlassian Solution Partner, we know a lot of tricks to approach this complex task.
Atlassian Enterprise Platinum Solution Partner
Solution Partners provide the services, implementation, consulting, and unique solutions that help our users create what's next.
Our experts hold the following certificates and accolades:
.png?width=64&height=64&name=ITIL%20Foundation%20(2).png)
In our free round table on September 28 in Winterthur, ITSM experts will show you how you can use agile working practices and methods in a targeted and value-creating way.
Atlassian Analytics is specifically designed for Cloud Enterprise customers who use Jira Software, Jira Service Management, or Confluence.
Atlassian has introduced Atlassian Intelligence, an AI-based virtual assistant that combines the company's models with OpenAI's language models to create customized teamwork graphs. This will allow for AI-generated summaries in Confluence and test plans ...
After the end of support date, Atlassian and Marketplace Partners will no longer provide technical support for any issues, security updates, or bug fixes for Server.
Jira Service Management challenges ServiceNow as the market leader in IT service management. What started as a small Add-on for Jira has made its way into the leadership square of the Gartner® Magic Quadrant™.
Businesses are terrible at innovating. Sure, recruiters promise innovative jobs, companies claim to sell innovative merchandise, and shareholders rave about innovation. But most of these promises are hollow.