We’re thrilled to announce that catworkx has been named Atlassian Partner of the Year 2024–2025: High Velocity Service Management Solutions. This recognition from Atlassian honors our contributions throughout the year, driving innovation, customer ...
Direct implementation
Consulting services only create value if they can be transferred directly into practice. That's why we prefer proof of concepts and new workflows to lengthy and colourful slide decks. This way, our consulting services can benefit your everyday business as quickly and smoothly as possible.
No castles in the air
Since we usually not only bring good ideas but also implement them systemically, we bear responsibility for the feasibility of our plans. Therefore, we will never get the idea to sell you any solution that is not practical!
Measurable improvements
Results are only good if they can be measured. An important part of our work is therefore to establish measurability in all processes that we optimize. Regardless of your industry or use case, our top priority is to measurably increase your efficiency.
Fun with new things
When there are new tools and features that we can use to our customers' advantage, we can't wait to get our hands on them and put them to good use. The same goes for industries and use cases: Nothing brings us more joy than collaborating in exciting new environments.
Project & Work Management
Reporting helps to analyze and track your work throughout a project. Atlassian Jira offers many different reports to show information about your issues, sprints, project, versions and epics. You can also create reports in Confluence if you have ...
Atlassian tools can be used for all business processes. Modernize your project management and support a new quality for your projects.
Store, track, and organize information and share these training resources with your customers and employees - regardless of time or location.
Let your team track the time they spend working on issues. This helps organizations manage the workload for their projects and activities that are part of an issue.
catworkx ERP is your personal companion that grows with your needs. Our solutions is made for startups, medium enterprises and globally distributed workforces.We can't predict where your journey takes you but can make sure that you are tilt-proof ...
Discover the art of streamlined operations and efficiency. Explore our comprehensive guide to business processes, from modeling techniques like flowcharts and BPMN to leveraging Atlassian tools and catworkx Consulting for optimal results.
Improve your business's financial health with cost tracking. Understanding how the cost tracking system works can help you achieve better results.
Proactive resource planning is the key to effective project management. Good resource planning is a rich mix of process, technology, and automation. This helps companies work more efficiently by assigning the right people, time, and tools to a ...
Jira and Confluence form an excellent basis for mapping your marketing processes and bringing them into line with other processes in your company.
Automate and optimize employee onboarding within Jira Service Management. Reduce manual effort, ensure compliance, and create a seamless onboarding experience for new employees.
Agile
Requirements Agile requirements are a product owner's best friend. Product owners who don't use agile requirements get caught up with spec'ing out every detail to deliver the right software (then cross their fingers hoping they've spec'ed out the ...
Nobody wants to ship software with lots of bugs, performance issues, and low customer satisfaction. Continuous integration and code reviews help prevent this...
Bringing testing capabilities within JIRA helps tightly integrate product management, development, and testing to streamline efficiency and productivity.
With all the good intentions to drive the digitization and modernization in the company, two things always remain: the e-mail and the documents. It is therefore important to redefine the role of both forms of documentation and to integrate them into ...
Maximizing Efficiency and Driving Results with the Customizable and Scalable Framework
Through Agile Transformation, unlock your full potential and achieve a competitive advantage in today's fast-paced business environment.
Effective data security is critical for organizations of all sizes and industries. A solid foundation for data security can be established by focusing on Permission Schemes, Risk Matrix and Access Control. These factors ensure that only authorized ...
Discover the power of Scrum and Kanban in the Atlassian ecosystem. Optimize workflows and collaboration across industries with Atlassian's suite of powerful Agile tools like Jira and Trello. Learn how these methodologies, when implemented through ...
Scale Agile practices seamlessly with SAFe and LeSS in the Atlassian environment. Overcome challenges and drive continuous delivery. Explore how Jira Align and Confluence complement SAFe and LeSS, empowering large organizations to align, plan, and ...
Designed to boost the effectiveness and efficiency of teams within an organization.
.svg){kind=small}
Let's assess your current Scrum practices and areas of inefficiency to find improvement points. This way, we can help you enhance your team(s) collaboration and communication, speed up delivery, improve quality, and become more adaptable to change.
Designed to enhance the effectiveness and efficiency of Kanban teams within your organization.
Service Management
ITSM is at the heart of enterprise modernization. With the increasing availability of software-enabled services, IT service teams can deliver value faster to employees and teams across the enterprise.
STAGIL Asset Management: Manage all your assets: from laptops to lawnmowers
ESM helps companies define their services and offer them in a consistent manner through a single portal that is accessible 24/7.
The main difference between multichannel and omnichannel customer service is that multichannel customer service is based on multiple communication channels, while omnichannel customer service provides a unified and integrated customer experience ...
Jira Service Management provides powerful built-in SLAs (Service Level Agreements) so teams can track how well they are meeting the level of service expected by their customers.
Incident management is crucial to maintaining operations continuity and minimising the impact of incidents. Incident management software provides a centralized platform for incident tracking, automated workflows, and reporting, allowing businesses ...
HR services are critical to organizations because they enable the efficient management of human resources, including recruitment, retention and development, and compliance with labor laws and risk mitigation. In this regard, Atlassian offers helpful ...
Your company has a clear vision: it wants to simplify the workflow and make it more flexible without having to constantly ask the administrator for changes. Put simply, you don't want to have to juggle a multitude of complicated workflows. Grant ...
Ensure better service delivery, accelerate troubleshooting, and foster lasting trust in your organization.
Service Management Essentials is the perfect product for companies of any size to get started with Service Management. It doesn’t matter which team or business area and it certainly isn’t limited to the IT Service team - any team will benefit from ...
.svg){kind=tracking}
Join catworkx on a step-by-step journey to assess, implement, and continuously scale service management in your organization. This tool aligns with the Service Management Maturity Model and helps guide you through the stages from Initial to ...
Automate smarter. Communicate better. Deliver faster.
Knowledge & Information Management
Atlassian tools can be used for all business processes. Modernize your project management and support a new quality for your projects.
Keep your team involved! With most organizations having some portion of their team in different locations, collaboration is crucial to get the job done, and done well. Whether it's collaborating on a spec in Confluence, a ticket in Jira, in the code ...
Adapt your Confluence to your corporate design. Take your company to the next level – track progress, unify teams and document the probably most valuable asset - your knowledge.
Our Atlassian Remote Suite makes you and your team fit for digitization. We help you build a technical infrastructure so that you and your team can unleash their full potential.
Create, organize and collaborate from virtually anywhere in one place. Many organizations like to talk a lot about how collaboration drives innovation. But when it comes to actually building collaborative cultures, there's not much action behind all ...
Provide a comprehensive solution for efficient and interactive meetings, delivering a variety of features including collaborative editing, templates, tasks, polls, whiteboards, Outlook integration, workflows, in-text comments, and more in real time.
_e3503519-692b-4d43-aaa7-465bf0e514d6.png)
"This is no longer just IT support — it’s a platform for broader process automation."
Boris Linden
mobilezone
"Our goal as the Collaborative Tool Solutions Team Schaeffler is to shape the collaboration of teams, projects and organisational units at Schaeffler with a future-oriented approach by using the Atlassian toolchain in conjunction with agile frameworks. With the support of catworkx, we are able to use our full potential as a team and develop innovative solutions for this goal."
Tina Weber
Product Owner – Collaborative Tool Solutions
"Thanks to the customised ITSM solution from catworkx, we were able to optimise our service processes, reduce downtime and significantly increase the efficiency of our IT team. The professional advice and in-depth Atlassian expertise of catworkx have taken our IT service management to a new level."
Marc Hoffmüller
Digital Department Administrative Digitisation Service
"At the beginning of the cloud migration, we assumed that it would be relatively easy. It was only in the process itself that we were surprised by the complexity and how much work is really involved. But the consultants from catworkx gave us great support, so everything went perfectly."
Thomas Binderhofer
Service Management
"catworkx and thyssenkrupp Marine Systems now have a long-standing partnership. "The high functionality of Atlassian's tools enabled a first-class digital mapping of many of our processes"
Tobias Dieckmann
Senior Manager IT Demand Management
"catworkx provided us with excellent support during the implementation because, in addition to helping us develop the workflows, we were also able to benefit from best practices during the implementation. In addition, the licensing department at catworkx is helping us very well with managing Atlassian licenses."
Rainer Friedensohn
"Thanks to the Jira solution, we can optimally fulfill our tasks. We benefit from the very clear presentation of the application lifecycle management and from the high transparency when viewing the relationships between the individual processes, from the requirement to going live. The Jira apps from catworkx, which were added to the solution, also provide us with significant support."
Harald Schmidt
"A big praise for TIMETOACT for the flexibility and constructive solution finding, especially with regard to the change from data center to cloud."
Ulrich Ohlwein
Business Architect
"catworkx was able to convince us with its services. The catworkx employees are competent, responsive to our requirements and responsive. The consulting, workshops and training provided by catworkx have supported us a lot in implementing specific tasks – for example, the connections to other systems."
Torsten Macht
System Engineer – Applications
"It's a good tool to help our users find their projects. It's easy to configure."
Stefan Riek
Projektmanager
"Very useful, especially when a company has so many JIRA projects and multiple teams."
Elia Ghosn
Product Owner - IT Service Management
"catworkx supported us in configuring and optimizing our fail-safe multi-node Jira Datacenter environment."
Michael Neller
System Administrator
"We were looking for the right solutions for the future, and catworkx helped us find out that Atlassian met our needs."
Markus Gehrmann
COO, Managing Director
"We have been working with catworkx for several years and are very satisfied with the advice and implementation of our topics."
.jpg)
Nina Schmidt
Head of Project and Process Management
"For our innovative, creative company, which works on its products with passion and heart and soul, catworkx is a suitable partner for our Atlassian products."
Thorsten Wirkner
Senior Digital IT Manager
"Despite time pressure and the short-term nature of our problem, TIMETOACT supported us professionally throughout the entire project. Their high level of technical expertise and fast working methods were the key to this."
Christian Staab
IT Administrator
"It is extremely impressive how fit TIMETOACT is in terms of technical implementation. We had the feeling that we were very well looked after, as the consultants knew exactly what they were doing. We could rely on everything being built and implemented properly at all times."
Tina Wichmann
Team Lead Application Management
" Integrating Tempo Timesheets with SAP wasn’t just a technical upgrade - it was a step-change towards operational excellence and enabling our group-companies to jointly deliver value to our customers."
Sascha Wadenpohl
Chief Delivery Officer
"catworkx actively approached us about the upcoming license renewal and determined our needs. An attractive offer was prepared in a very short time. Concerns and technical dependencies were resolved thanks to catworkx expertise. We are happy to have catworkx as a reliable partner at our side!"
Markus Wolf
Teamlead Client Infrastructure - IT
"It was very important to us that it was not only technically, but above all humanly, a good fit – because people do business, not machines. So our positive experiences in the past made it easy for us to rely on the experts at catworkx."
Slawomir Jelonek
IT-Procurement
"It was the most seamless migration I've ever been a part of. catworkx's support and expertise were top notch and helped us achieve our goal of successfully moving our on-prem environment to the Atlassian Cloud."
Marcin Storoz
"The agile process has made the team resilient. Even the coronavirus lockdown did not cause any delays in the projects thanks to the switch to the agile approach."
Thomas Landl
"We have had very good experiences at JKU with the link between the Jira Service Desk service portal and the knowledge base – its efficient use pays off: the customer looks at the service portal during their search, enters their search term and immediately receives suitable articles from the knowledge base. Ideally, this will already answer their questions – if not, they can submit the request using a form."
Monika Straif
Head of the IT Service Desk
"With our GDPR solution, we have consistently used Jira and Confluence in such a way that the two tools bring the greatest added value for the user in a simple way. With our experience, we were able to put together a solution within four weeks that can hold a candle to even large special solutions."
Oliver Groht
Co-Founder
"Regardless of the size and complexity of the problem, catworkx provides us with very well thought-out solution proposals that are adapted to our requirements. For us, honest and open communication defines a partner we can trust."
Tina Myerscough
Project manager
Trainings and courses
The right solutions don't realize their value until they are used by the user. While Atlassian products are simple and accessible, scaled adoption requires an equal level of knowledge across teams.
We're happy to share our Atlassian expertise with you. Register yourself and your team for our trainings!
Support
Looking for permanent support? No problem - our experts are at your side all year round and for all upcoming challenges!
Configuration
Don't want to set up Atlassian solutions yourself?
We can help you select the right products and feature modules, licensing models and operating environment, and configure them based on your requirements.
Atlassian licenses
We offer attractive price advantages and advise on advantageous options for purchasing, extending or renewing Atlassian licenses.
Our attractive conditions often make the use of Atlassian products more favourable. Contact us and compare offers with us!
The number of cool products and options can be overwhelming, but I know the shortest path to achieving your goals with minimal costs!
Atlassian Enterprise Platinum Solution Partner
Solution Partners provide the services, implementation, consulting, and unique solutions that help our users create what's next.
Our experts hold the following certificates and accolades:
.png?width=64&height=64&name=ITIL%20Foundation%20(2).png)
