Give your customers full control and transparency over their current inquiries and requests. All types of requests can be mapped in the Logistics Service Center.
The right contact for every request
See that all requests load at the right contact person. If you give your customers the option to put the request in the right category, then the right person will automatically manage the requests.
Set the right priorities
Some issues need to be dealt with quickly others can wait. You set the priorities and escalation levels based on the criteria that you specify.
Oprogramowanie, którego używamy w branży logistycznej: