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      Logistics Service Management – catworkx Atlassian Solution Partner

      Manage your requests

      Manage all incoming support requests in one system. Give your customers a self-service portal in which they can see all their requests collected and land directly with the right contact person.

      Contact
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      Full control and transparency

       

      Give your customers full control and transparency over their current inquiries and requests. All types of requests can be mapped in the Logistics Service Center.

      The right contact for every request

       

      See that all requests load at the right contact person. If you give your customers the option to put the request in the right category, then the right person will automatically manage the requests.

      Set the right priorities

       

      Some issues need to be dealt with quickly others can wait. You set the priorities and escalation levels based on the criteria that you specify.

      Our Services:

       

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      Consulting

      We are happy to advise you in detail and personally regarding the Atlassian products and our services around Atlassian.

      Consulting
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      Configuration

      Talk to our experienced consultants who analyze potential and agree with an optimization plan.

      Configuration
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      Support

      No matter if you are new to the Atlassian Suite or just need a hand with a certain topic – we are glad to help.

      Support
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      Development

      Do you need special functions that are not covered by any existing app? We develop your own apps individually adapted to your needs.

      Development
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      Hosting

      We are helping you to reach the availability that you need by offering several different service level categories with up to 99.9% availability.

      Hosting
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      Trainings

      Teams of up to 8 can schedule private sessions, either online, or we’ll come to your site and deliver Team (Onsite) classes. 

      Trainings
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      Licenses

      We offer attractive package benefits and advise on advantageous options for buying or extending Atlassian licenses.

      Licenses
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      Optimization

      We stabilize your atlassian systems and make sure they always run perfectly!

      Optimization

      Your contact person:

      Competences:

      Atlassian Licenses, App Licenses, Consulting

      We help you with App Licenses, configuration and consulting