JSM users select their IT assets from the portal

Connect Jira & the Snipe-IT Asset Management System

Add the asset field to your JSM portal

Let customers & users select their Snipe-IT assets when creating an IT ticket

See all Snipe-IT assets of the reporter in Jira

Manage asset details in the JSM agent view

View & edit assets, licenses, accessories & consumables directly in the JSM agent view

Have a direct link to the corresponding IT asset in your Snipe-IT instance

Edit assignee & status of an asset without leaving Jira

See all assets checked out to a user at a glance

View all tickets linked to an asset via asset search

View Snipe-IT assets & their history in Jira

Have an overview about all assets checked out to a user within Jira.

Improve communication between JSM agents & customers

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