General system status & usage
- Usage & setup of Atlassian products (Jira, Confluence, JSM, etc.)
- Overall performance and scalability
- Version compatibility and installed apps
Best practices and configuration health
- We review workflows, permission schemes, automations, and project structure
- We identify redundancies and setup simplification opportunities
Actual usage and adoption
- Identify areas where tools are underused or misused
- Assess Agile configuration and ITSM maturity
Readiness for Atlassian Cloud
- Cloud migration readiness diagnosis
- Analysis of apps, integrations, and data volume
- Migration blockers and recommendations
Expert-led configuration review
...following a proven structure:
Kick-off session to understand your context
In-depth analysis by our consultants
Collaborative workshop to present key findings
Clear deliverables
Detailed report on your Atlassian systems' health with practical recommendations
Prioritized action list and quick wins, some configuration fixes are applied on the spot
Guidance on next steps, tailored to your business goals
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Fast, expert-driven implementation & setup
Aligned with your needs and goals 100%
Cost tracking
ITSM Maturity Assessment
IT Landscape Discovery and Optimization
Agile Foundation Assessment
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Scrum Team Assessment
Kanban Team Assessment
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"This is no longer just IT support — it’s a platform for broader process automation."
Boris Linden
mobilezone
"Thanks to the customised ITSM solution from catworkx, we were able to optimise our service processes, reduce downtime and significantly increase the efficiency of our IT team. The professional advice and in-depth Atlassian expertise of catworkx have taken our IT service management to a new level."
Marc Hoffmüller
Digital Department Administrative Digitisation Service
"catworkx provided us with excellent support during the implementation because, in addition to helping us develop the workflows, we were also able to benefit from best practices during the implementation. In addition, the licensing department at catworkx is helping us very well with managing Atlassian licenses."
Rainer Friedensohn
"Thanks to the Jira solution, we can optimally fulfill our tasks. We benefit from the very clear presentation of the application lifecycle management and from the high transparency when viewing the relationships between the individual processes, from the requirement to going live. The Jira apps from catworkx, which were added to the solution, also provide us with significant support."
Harald Schmidt
" It was very clearly and transparently described which decisions I have to make and when and what the scope for this is. The catworkx team's good overview was not only very helpful to me in terms of time."
Steffen Lechte
"A big praise for TIMETOACT for the flexibility and constructive solution finding, especially with regard to the change from data center to cloud."
Ulrich Ohlwein
Business Architect
"Very useful, especially when a company has so many JIRA projects and multiple teams."
Elia Ghosn
Product Owner - IT Service Management
"This application has a major impact on our problem solving, which in our case is very complex."
Sebastian Gutt
Senior Project Manager
"Basically, this add-on provides features that should be available in Jira by default."
Patric Lee Atrott
Employee Tech Engineer
"catworkx supported us in configuring and optimizing our fail-safe multi-node Jira Datacenter environment."
Michael Neller
System Administrator
"A very good plugin that allows us to create and structure individual links between one or more projects or within a project."
Dennis Meinersmann
DTP / Digitaldruck + Folientechnik
"We have been working with catworkx for several years and are very satisfied with the advice and implementation of our topics."
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Nina Schmidt
Head of Project and Process Management
"Despite time pressure and the short-term nature of our problem, TIMETOACT supported us professionally throughout the entire project. Their high level of technical expertise and fast working methods were the key to this."
Christian Staab
IT Administrator
" Integrating Tempo Timesheets with SAP wasn’t just a technical upgrade - it was a step-change towards operational excellence and enabling our group-companies to jointly deliver value to our customers."
Sascha Wadenpohl
Chief Delivery Officer
"We have now mapped 95 percent of the requirements that we had implemented in the server world in the cloud. At the same time, a whole range of new features and functions are now available to us. For example, there is a corresponding replacement in the cloud for almost every on-prem application. There are no more server failures and troubleshooting has improved significantly."
Johannes Nazarov
Application Manager
"It was very important to us that it was not only technically, but above all humanly, a good fit – because people do business, not machines. So our positive experiences in the past made it easy for us to rely on the experts at catworkx."
Slawomir Jelonek
IT-Procurement
