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      A smarter way to manage your data

      With its flexible, open data model, Assets empowers your team to link vital resources — such as requests, incidents, and changes — across every area of your business.

       

      Track what matters

      From laptops and licenses to facilities and even creative assets, bring everything together in one flexible database.
      Prebuilt templates make setup simple so you can start tracking key assets and configuration items right away.

      Connect assets to work

      Link your assets directly to requests, incidents, changes, and other Jira issues. With context available at every step, teams in IT, HR, facilities, and beyond can respond faster and make better decisions with full visibility.

      Make better decisions

      See the complete picture of your organization’s assets and their relationships.
      Powerful reporting and dashboards provide real-time insights to help you minimize risk, improve operations, and drive smarter, faster decision-making.

      Always complete, accurate and up-to-date data

      Assets Data Manager simplifies integrating, reconciling, and analyzing data from multiple sources. It ensures your asset information is complete, accurate, and up to date — giving teams the confidence to make informed, timely decisions.

      Top Features to consider

      Purpose-built for flexible, connected asset management

      The Assets app is designed to give teams visibility, control, and actionable insights across all types of assets. From IT hardware to HR equipment, Assets keeps critical resources organized, connected, and easy to track.

       

      icons8-automationAutomation

      Keep asset information current by automatically syncing data from Jira work items — no manual updates needed.

      icons8-search-1Queries

      Run flexible queries to audit assets, track issues, and manage costs efficiently.

      icons8-templateTemplates

      Use prebuilt templates to quickly structure your asset database for IT, HR, Facilities, and other common use cases.

      icons8-search-1Discovery

      Automatically detect IP-enabled assets, track changes, and monitor key attributes and dependencies.

      icons8-integrationIntegrations

      Connect over 30 adapters, including SQL and flat files, to bring all critical data into Assets seamlessly.

      icons8-reportReporting

      Gain insights into asset health, compliance, security, financial data, and more.

      Asset management with catworkx

      Turn asset management into a strategic advantage

      catworkx is your trusted expert in asset management, helping organizations gain full visibility, control, and efficiency across all types of assets — IT, facilities, HR, and more. Whether you’re starting from scratch, optimizing existing processes, or connecting assets across multiple systems, catworkx has the solutions, know-how, and training to support your journey.

      • Asset management solution
      • Automated asset management
      • Asset management training

      Asset management solution

      Asset management solution

      Comprehensive Asset Management solution

      Manage, track, and connect all your assets in one place, from hardware and software to facilities and beyond.

      Explore asset management with catworkx
      		CWX illustration-Asset Management

      Automated asset management

      Automated asset management

      Automated Asset Discovery

      Quickly identify and reconcile assets across your organization with minimal manual effort.

      Explore automated asset discovery
      		CWX illustration-Automated asset discovery

      Asset management training

      Asset management training

      Asset Management Training

      Equip your teams with practical skills to manage assets efficiently and make smarter decisions.

      Asset management essentials
      Advanced asset management 
      		 training-icon-Atlassian-Jira-Service-Management Asset Management essentials
      ATL.SOLUTION PARTNER.AWARD.HIGH VELOCITY SERVICE.WINNER-2

      Why choose cwx_logo-horizontal_rgb-1

      check Atlassian Platinum Solution Partner with service management specialization

      check Proven experience implementing customer-focused and enterprise service solutions across multiple industries

      check End-to-end services — from consulting and configuration to development, training, and support

      check Alignment with Atlassian best practices and Cloud roadmap

      FAQs + Helpful resources

      Everything about Atlassian Assets for a great start

      Unlike traditional CMDBs, Assets offers an open and adaptable database that fits the way your teams work. Manage and connect hardware, software, services, and people in one place — and extend visibility to any data that matters to your business.

       

      What are the differences between Assets in Jira Service Management Cloud, Data Center, and the Assets App?

      Assets in Jira Service Management Cloud and Data Center share core functionality but differ in data handling, automation, and integrations. The Assets App, part of the Atlassian Service Collection, brings similar capabilities to a broader context within the Atlassian ecosystem, offering flexible asset tracking across teams and tools.

       

      Can Assets be used with Jira projects?

      Yes. You can link Assets objects to Jira issues as long as your instance has an active Service Collection Standard or higher license.

       

      Why switch from another CMDB or asset management tool?

      Moving to Assets consolidates ITSM and CMDB data in one platform, improving collaboration between Dev and Ops teams and providing richer context for faster issue resolution. It’s more flexible, cost-effective, and supports any type of inventory or record beyond traditional IT assets.

       

      What can be stored in Assets?

      Almost anything. From hardware and configuration items to people, locations, and even unconventional assets — Assets adapts to your structure. You can create custom object types and schemas to fit exactly what your organization needs to track.

       

      Does Atlassian offer an asset discovery tool?

      Yes. Atlassian provides built-in discovery features to identify and collect data on assets and CIs within your network. You can also integrate third-party discovery tools like Lansweeper or Flexera for broader and automated asset visibility.

       

      How to manage inventory in Assets (Demo)
      IT Asset and Service Configuration Management in JSM
      Asset and Configuration Management for ITSM 
      The Asset Evolution: A Smarter Approach to Deliver Business Value
      The Asset Evolution: A smarter approach to deliver business value (Ebook)
      Want to get the most out of Atlassian products to drive productivity and efficiency in your projects and services? I'm ready to help!
      Sarah Antrop
      Atlassian Products, Licensing, Consulting

      Get expert guidance on your asset management journey!

      From implementation to optimization, catworkx helps you build a connected and efficient asset management ecosystem.

      The initial consultation is non-binding and free of charge.
      Atlassian Platinum Solution Partner Enterprise – catworkx
      Atlassian Cloud Migration Specialization – catworkx Platinum Solution Partner Atlassian Service Management Specialization – catworkx Platinum Solution Partner Atlassian Enterprise Strategy and Planning Specialization – catworkx Platinum Solution Partner
      Atlassian High Velocity Service Management Award Winner 2024–2025 – catworkx Platinum Solution Partner ITIL Foundation Certified Partner – catworkx Scaled Agile Silver Partner – catworkx Red Hat Certified Partner – catworkx Scrum.org Certified Partner – catworkx Appfire Red Hot Partner – catworkx Atlassian Best in Customer Retention Award – catworkx