Incident Manager for Jira

Incident Manager for Jira

No more duplicate issues. Merge similar tickets easily, in every scenario

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👉 Manage recurring ITSM incidents in a smart way

Handle JSM incidents at once. Merge similar ITSM tickets with an auto-merge rule. Answer to all involved reporters thanks to bulk actions, and improve meeting SLA and ticket resolving in a structured queue.

👉 Prevent your backlog from duplicate issues

Keep your Jira board in order and merge similar issues. Use merging during backlog grooming and eliminate duplicate tasks. Create a high-velocity project without clone issues and let them do their job.

👉 Establish one source of truth

Keep all relevant information in one ticket. Synchronize future comments to ensure that all essential data remains in the request of every kind (service, software, business). Link issues to have one source of truth.

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Atlassian Enterprise Platinum Solution Partner

Solution Partners provide the services, implementation, consulting, and unique solutions that help our users create what's next.

Our experts hold the following certificates and accolades: 

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Competences:

Atlassian Licenses, App Licenses, Consulting