Atlassian Intelligence is a collection of AI-powered capabilities across cloud products that helps teams accelerate work, increase efficiency, and provide value faster using AI.
Turn on AIWork smarter with Atlassian Intelligence and do your best work – with speed, efficiency, and excellence. Draft critical content in seconds, automate tasks effortlessly, and access context-specific help.
Quickly get up to speed with the most contextual, relevant, and reliable information with Atlassian Intelligence. Unlock actionable insights with plain language queries, quickly find relevant work, and get concise, direct answers to your burning questions.
Make faster, informed decisions and quickly solve customer issues with Atlassian Intelligence. Automate support interactions, streamline processes, and quickly summarize critical details, comments, and actions.
Atlassian Intelligence is a collection of AI-powered capabilities across the Atlassian cloud that helps companies and teams accelerate productivity, drive action, and unlock insights. It leverages artificial intelligence developed internally and from OpenAI. It uses the Teamwork graph, which is unique to your teams' project or service work, along with internal language models and OpenAI to deliver results specific to your organization’s context. Keep an eye out for the Atlassian Intelligence icon throughout your Atlassian products to discover new AI-powered experiences.
Powered by trusted Atlassian platform, AI-powered features keep your data secure and private.
Stay in control of your data and get visibility into how each feature works.
Accelerate critical business workflows with ease across your entire organization.
Leverage the power of Atlassian Intelligence in Jira to effortlessly transform everyday language into JQL queries. With this advanced feature, searching for specific items becomes as seamless as consulting a knowledgeable team member. Let the intelligence of Jira guide you towards finding exactly what you need with ease.
Skip the JQL—simply enter your query in plain English, and AI will transform it into an advanced search, providing quick results. This makes it easy for everyone to find what they need, regardless of their technical expertise.
Describe the rule you need—like “when issue is labeled X, assign to Y and update status”—and let AI build it for you. Save time and reduce errors when setting up workflows.
Use AI to draft issue descriptions, refine comments, adjust tone, or translate technical language—so your work items are clear, polished, and ready for broader audiences.
AI scans Confluence and surfaces relevant pages or documentation right inside Jira issues, helping you link to crucial information without switching tools.
Enhance communication, extract valuable insights, and eliminate repetitive tasks with the cutting-edge Atlassian Intelligence available in Confluence Cloud.
Turn messy notes into polished strategy documents, engaging presentations, and impactful campaign blueprints.
Find contextual, reliable information, and quickly define company-specific jargon and acronyms.
Summarize extensive content and managing recurring actions using rule-based automation.
Save time and get the details you need to do your work faster by generating a quick summary of a Confluence page or blog with Atlassian Intelligence.
Find the information you need fast. Confluence understands the types of questions you would ask a teammate, and answers them instantly.
Offer users clear definitions of company-specific terms, acronyms, project names, or statuses directly on a Confluence page.
Create fresh content like strategy pages and project summaries effortlessly. Enhance the tone, refine the writing, and simplify technical information for better team comprehension.
Atlassian Intelligence's improve writing feature helps agents by offering suggestions for grammar, word choice, and formatting, along with explanations for each suggestion.
Easily create automation rules by simply describing what you wish to automate, and let Atlassian Intelligence handle all the heavy lifting by creating the rule for you.
Enhance your service management with Atlassian Intelligence. Use generative AI to boost productivity and teamwork for support and operations teams. Quickly manage and resolve tickets and incidents, freeing up your team to focus on important tasks.
Deflect requests and reduce ticket volumeEnsure uninterrupted support with the Jira Service Management virtual agent. Streamline routine support tasks and answer user questions using AI-driven responses from your knowledge base. |
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Triage incidents and respond fasterSpeed up agent tasks from start to finish. Use AI to help prioritize, assign, and manage tickets. Summarize ticket details and comments to keep everyone informed, and refine your writing for quick, clear communication. |
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Streamline service desk setupQuickly set up and customize your service desk to fit your team's specific needs. Enable teams to create their own projects using AI-driven configuration and easily develop advanced automations with natural language. |
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Detect, prevent, and resolve incidents fasterSpeed up incident management with AIOps. Focus on important alerts, involve the right people quickly, and automate actions for swift solutions. |
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Jira Service Management integrates advanced machine learning and smart features throughout its platform.
Identify and organize similar incidents for quick assignment and resolution.
Identify and organize similar requests for quick and effective handling.
Automatically direct issues to the appropriate people.
Automatically sort and rank incidents using historical data.
Find helpful resources and service desks while searching the help center.
Enhance conversations with virtual agents that get better over time.
Display relevant knowledge articles based on previous work and user activity.
Suggest tagging users in comments based on past interactions.
Atlassian recognizes the impact AI can have on service management, improving efficiency and enhancing customer experiences. Check out their in-depth report on the current state of AI in service management to get valuable insights on improving decision-making, customer service, and productivity with artificial intelligence.
Atlassian Intelligence and Rovo bring the power of artificial intelligence into Atlassian’s cloud products to deliver a personalized AI experience tailored to you, your teams, and your workflows. Built with Atlassian's Responsible Technology Principles in mind, these features handle your data responsibly.
Rovo swiftly finds the information you need from all your Atlassian and connected SaaS apps, anytime and anywhere.
Rovo Chat and other tools provide teams with precise answers to achieve their goals.
Rovo Agents assist teams in tackling complex issues, speeding up decisions, and managing routine tasks with expert knowledge and actions.
Make the important things easier with Atlassian Intelligence. Increase developer productivity and happiness with generative AI features built into Bitbucket Premium.
Enhance Trello card descriptions and comments effortlessly with AI-driven content generation, grammar correction, and brainstorming.
Loom AI helps you create clearer, faster, and more engaging video messages by enhancing communication with smart automation, summaries, and suggestions—so your message always lands right.
AI-generated summaries let viewers quickly understand the key points of your video without watching the entire thing—perfect for faster alignment and decision-making.
Loom automatically adds a relevant title and timestamps with chapters, so it's easier for your audience to navigate and find what matters most.
AI helps remove “uhs,” “ums,” and other filler words, keeping your delivery sharp and professional—without reshooting.
Get accurate transcripts and use AI-powered search to instantly locate specific topics, quotes, or actions discussed in your videos.
Built with our Responsible Technology Principles in mind, Atlassian Intelligence brings the power and magic of AI into Atlassian’s secure platform.
Admins can control where Atlassian Intelligence is available and opt-out at any time.
Atlassian Intelligence is designed to ensure everything confidential remains confidential, and that all existing user permissions are respected.
From project management to marketing, Atlassian Intelligence powers every part of your business. Automate repetitive work, speed up decision-making, and cut costs — all while keeping your teams in sync and your goals on track.
Our team of experts helps you set up Atlassian Intelligence across your Atlassian tools. Get started today
The initial consultation is non-binding and free of charge.