Not sure how to start a customer response? With the brainstorm feature, Atlassian intelligence analyzes user inputs and generates suggestions for customer responses to inspire and speed up issue resolution.
With the make shorter feature, Atlassian Intelligence allows you to generate concise summaries of longer responses to customers. This can be useful when you need customers to quickly understand the key points or main ideas.
The summarize feature helps agents condense lengthy content into a concise summary, making it easier to understand and digest. Atlassian Intelligence analyzes the input text and identifies the most relevant and important points. It takes into account factors such as the frequency of certain words or phrases, their context within the text, and any associated sentiment or importance.
The improve writing feature in Atlassian Intelligence helps agents enhance their writing skills by providing suggestions. These suggestions may include grammar corrections, word choice recommendations, formatting, and more. Alongside the suggested improvements, Atlassian Intelligence offers explanations and reasoning behind each suggestion as well.
The fix spelling and grammar feature in Atlassian Intelligence helps you identify and correct spelling and grammar mistakes in your customer responses. These suggestions are based on common grammatical rules and contextual analysis of the surrounding text. You have the option to accept a suggestion by clicking on it, or you can manually make changes as needed.
The change tone feature in Atlassian Intelligence allows you to modify the tone of your customer response, allowing agents to adjust the style or mood of the text according to their needs. Available tones include casual, educational, empathetic, neutral, and professional to meet the needs of a variety of customer situations.
Save time and get the details you need to do your work faster by generating a quick summary of a Confluence page or blog with Atlassian Intelligence.
Find the information you need fast. Confluence understands the types of questions you would ask a teammate, and answers them instantly.
Offer users clear definitions of company-specific terms, acronyms, project names, or statuses directly on a Confluence page.
Create fresh content like strategy pages and project summaries effortlessly. Enhance the tone, refine the writing, and simplify technical information for better team comprehension.
The improve writing feature in Atlassian Intelligence helps agents enhance their writing skills by providing suggestions. These suggestions may include grammar corrections, word choice recommendations, formatting, and more. Alongside the suggested improvements, Atlassian Intelligence offers explanations and reasoning behind each suggestion as well.
Easily create automation rules by simply describing what you wish to automate, and let Atlassian Intelligence handle all the heavy lifting by creating the rule for you.
