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Brainstorm

Not sure how to start a customer response? With the brainstorm feature, Atlassian intelligence analyzes user inputs and generates suggestions for customer responses to inspire and speed up issue resolution.

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Make shorter

With the make shorter feature, Atlassian Intelligence allows you to generate concise summaries of longer responses to customers. This can be useful when you need customers to quickly understand the key points or main ideas.

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Summarize

The summarize feature helps agents condense lengthy content into a concise summary, making it easier to understand and digest. Atlassian Intelligence analyzes the input text and identifies the most relevant and important points. It takes into account factors such as the frequency of certain words or phrases, their context within the text, and any associated sentiment or importance.

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Improve writing 

The improve writing feature in Atlassian Intelligence helps agents enhance their writing skills by providing suggestions. These suggestions may include grammar corrections, word choice recommendations, formatting, and more. Alongside the suggested improvements, Atlassian Intelligence offers explanations and reasoning behind each suggestion as well.

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Fix spelling & grammar 

The fix spelling and grammar feature in Atlassian Intelligence helps you identify and correct spelling and grammar mistakes in your customer responses. These suggestions are based on common grammatical rules and contextual analysis of the surrounding text. You have the option to accept a suggestion by clicking on it, or you can manually make changes as needed.

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Change tone

The change tone feature in Atlassian Intelligence allows you to modify the tone of your customer response, allowing agents to adjust the style or mood of the text according to their needs. Available tones include casual, educational, empathetic, neutral, and professional to meet the needs of a variety of customer situations.

Revolutionize your service operations with AI

Atlassian recognizes the impact AI can have on service management, improving efficiency and enhancing customer experiences. Check out their in-depth report on the current state of AI in service management to get valuable insights on improving decision-making, customer service, and productivity with artificial intelligence.

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Atlassian Intelligence in Confluence

Enhance your writing skills and streamline your workflow with the cutting-edge Atlassian Intelligence available in Confluence Cloud.

 

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Summarize pages and blogs

Save time and get the details you need to do your work faster by generating a quick summary of a Confluence page or blog with Atlassian Intelligence.

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Search Answers (beta)

Find the information you need fast. Confluence understands the types of questions you would ask a teammate, and answers them instantly.

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Define Terms (beta)

Offer users clear definitions of company-specific terms, acronyms, project names, or statuses directly on a Confluence page.

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Generate and transform content

Create fresh content like strategy pages and project summaries effortlessly. Enhance the tone, refine the writing, and simplify technical information for better team comprehension.

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Improve writing 

The improve writing feature in Atlassian Intelligence helps agents enhance their writing skills by providing suggestions. These suggestions may include grammar corrections, word choice recommendations, formatting, and more. Alongside the suggested improvements, Atlassian Intelligence offers explanations and reasoning behind each suggestion as well.

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Create automations

Easily create automation rules by simply describing what you wish to automate, and let Atlassian Intelligence handle all the heavy lifting by creating the rule for you.

Atlassian Intelligence in Jira Software

Leverage the power of Atlassian Intelligence in Jira Software to effortlessly transform everyday language into JQL queries. With this advanced feature, searching for specific items becomes as seamless as consulting a knowledgeable team member. Let the intelligence of Jira Software guide you towards finding exactly what you need with ease.

 

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Atlassian Intelligence in Atlassian Analytics

Get comprehensive answers to your data requests by utilizing Atlassian Intelligence when generating SQL queries, custom formulas, and chart insights in Atlassian Analytics.

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Generate SQL queries

Pose a question to Atlassian Intelligence using natural language, and it will convert it into SQL, eliminating the need to write SQL queries from the beginning.

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Get chart insights

Tell Atlassian Intelligence to give you insights about a chart’s data in a dashboard.

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Create custom formulas

Describe in plain language how you wish to modify the data in a column of your result table, and Atlassian Intelligence will produce the SQLite expression for the personalized formula.

Atlassian Intelligence in Bitbucket &  Trello

Generative AI in the editor lets you generate, transform, and summarize content while you're writing Pull Request descriptions or comments in the Bitbucket Cloud code review experience.

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Your point of contact:

 
Clara Beck

Atlassian expert

4
Specialization: 
ITSM, Project Management, Consulting, Support