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Atlassian Intelligence in Confluence

Atlassian Intelligence in Confluence helps teams create, refine, and reuse knowledge faster — without wasting time on editing or hunting for context.

By summarizing pages, suggesting related content, and helping you generate content quickly, AI helps everyone contribute to a reliable, searchable knowledge base.

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Work faster

Generate, refine, and action content quickly so your team spends less time on busywork and more on impact.

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Work smarter

Access personalized insights and answers from your company’s knowledge across tools so you always find what you need in seconds.

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Work together

Boost collaboration with shared AI tools that help teams brainstorm, chat, and build on ideas together seamlessly.

 

 

 

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Generate clearer, more complete content faster

Use natural language prompts to draft pages, update sections, or expand outlines — so you spend less time on formatting and more time capturing knowledge that matters.

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Turn long pages into useful insights at a glance

Atlassian Intelligence can summarize page content automatically, helping readers quickly understand key points without reading every detail — ideal for onboarding, handoffs, and documentation reviews.

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Surface relevant knowledge when you need it

AI suggests related Confluence pages, meeting notes, and reference material while you’re editing or reading a page — reducing time spent searching and keeping context in view.

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Connect work and knowledge across tools

When Confluence content appears in Jira or other Atlassian products, AI helps link the right pages to the work at hand, so teams don’t lose context when switching tools.

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Atlassian Intelligence in Jira Service Management

Team up with AI to scale service delivery

Use the power of AI and the Atlassian Teamwork Graph to help your support and operations teams work smarter. With Rovo by your side, you can triage, respond to, and resolve tickets and incidents faster — and give your team more time for the work that really matters.

  • Delight help-seekers
  • Accelerate productivity
  • Resolve incidents faster

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Delight help-seekers

Always-on, helpful self-service

Make it easy for people to get answers right when they need them. AI agents can instantly handle common requests, trigger simple actions like password resets, and pull accurate information from your knowledge base. Fewer tickets. Less waiting. Happier customers and employees.

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Accelerate productivity

Accelerate productivity

Cut down on repetitive, manual tasks

Free your team from time-consuming support work. Rovo helps prioritize, assign, and resolve tickets by offering smart suggestions along the way. One-click summaries give agents a quick overview of conversations, while recommended articles, experts, and next steps help ensure clear, consistent responses.

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Resolve incidents faster

Resolve incidents faster

Smarter workflows for incident and change management

Give your team a head start when incidents arise. Rovo groups related alerts, highlights what needs attention, and helps find the right experts. It can even point to likely root causes and automatically create drafts for post-incident reviews — making it easier to learn and improve after every event.

JSM - Resolve incidents faster

What Rovo brings to Jira Service Management

Streamline every stage of your service process in Jira Service Management — from handling alerts to resolving issues — by leveraging AI to boost efficiency and save valuable time.

 

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Group related alerts

Cut through the noise by clustering similar alerts so teams can focus on what matters.

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Automate frontline support

Let AI agents take care of routine requests so your team doesn’t have to.

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Surface relevant knowledge

Get quick access to the most relevant information from your knowledge base and connected tools.

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Assign the right people

Automatically identify and involve the people best suited to help.

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Generate PIRs and runbooks

Create structured post-incident reviews and runbooks with minimal effort.

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Triage and prioritize tickets

Automatically classify, prioritize, and route tickets to the right place.

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Draft ticket replies

Speed up communication with AI-generated drafts that agents can easily edit.

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Maintain your knowledge base

Keep content fresh with AI suggestions based on real ticket activity.

Boost your service operations with AI

Atlassian recognizes the impact AI can have on service management, improving efficiency and enhancing customer experiences. Check out their in-depth report on the current state of AI in service management to get valuable insights on improving decision-making, customer service, and productivity with artificial intelligence.

LEARN MORE

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Atlassian Intelligence in Bitbucket

Atlassian Intelligence brings real AI‑powered tools into Bitbucket, helping teams move faster and more efficiently across coding, reviews, and collaboration. Increase developer productivity and happiness with generative AI features built into Bitbucket Premium.

  • SHIP FASTER
  • CODE FASTER
  • COLLABORATE FASTER

SHIP FASTER

SHIP FASTER

Eliminate friction from code to delivery

  • AI‑assisted code review gives your PRs a first pass automatically — speeding up feedback cycles.
  • When builds fail, AI can analyse logs and suggest fixes — helping you pinpoint problems faster than digging through raw logs.
  • Use AI-powered tools (like “Rovo Dev in Pipelines”) to automate repetitive tasks, letting your team focus on shipping rather than overhead.
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CODE FASTER

CODE FASTER

Stay in the flow — focus on writing code, not context switching

Built‑in AI helps you stay in the flow by drafting and refining pull request descriptions and comments, powering smart search across your connected tools, and summarizing docs or code so you can onboard faster and understand new code quickly.

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COLLABORATE FASTER

COLLABORATE FASTER

Make teamwork smooth, transparent and efficient

AI accelerates onboarding, keeps everyone aligned on pull requests, and generates clear summaries and documentation—so your team collaborates smoothly with less manual effort and fewer misunderstandings.

Bitbucket - COLLABORATE FASTER
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Automatically generate pull request descriptions

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Use AI‑assisted editing for comments and documentation

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Accelerate your review cycles and reduce overhead

Meet Rovo Dev — your AI-powered development assistant

Rovo Dev is an AI agent built on Rovo, specifically designed for professional software engineers. It helps with code planning, code generation, code reviews, and automates repetitive tasks at scale.

LEARN MORE

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Loom AI

Loom AI helps you create clearer, faster, and more engaging video messages without the usual editing overhead. With smart automation built into every video, you spend less time polishing recordings and more time communicating what matters. AI enhances your videos with titles, summaries, chapters, action items, and even clean audio — so your audience gets context instantly and can act on it quickly.

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Auto‑generated titles, summaries & chapters

Videos are labeled and organized for better discoverability and faster understanding

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AI workflows

Turn your recording into a document or message automatically, ready to share with your team.

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Cleaner, polished recordings

Filler words and silence are removed automatically for sharper communication.

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Actionable insights

AI identifies key tasks or action items discussed in your video that viewers can accept or respond to.

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Multi-language support

Available in 50+ languages, Loom AI enhances and turns your video into a doc based on the language you record in.

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Collaborate across tools

Report Jira or Linear issues in a few clicks—Loom captures your video and auto-fills key ticket details.

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Atlassian Intelligence in Trello

Atlassian Intelligence brings built‑in AI directly into Trello so you can generate and improve content without leaving your boards. With AI support inside card descriptions and comments, you can brainstorm new ideas, refine text, and quickly get to the core of your work.

Generate text

Create content for card descriptions and comments automatically using AI prompts.

Improve clarity & grammar

Polish wording and correct spelling directly while editing cards.

Summarize content

Reduce long notes or comments into concise summaries for faster understanding.

Extract action items

Let AI highlight tasks and key steps from a block of text to help plan work.

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Atlassian Intelligence handles your data responsibly

Built with our Responsible Technology Principles in mind, Atlassian Intelligence brings the power and magic of AI into Atlassian’s secure platform.

 

Admins are in control

Admins can control where Atlassian Intelligence is available and opt-out at any time.

Data is private by design

Atlassian Intelligence is designed to ensure everything confidential remains confidential, and that all existing user permissions are respected.

Use Atlassian Intelligence for...

From project management to marketing, Atlassian Intelligence powers every part of your business. Automate repetitive work, speed up decision-making, and cut costs — all while keeping your teams in sync and your goals on track.

 

Ready to turn on Atlassian Intelligence?

Our team of experts helps you set up Atlassian Intelligence across your Atlassian tools. Get started today!