Atlassian Intelligence

Always-on, helpful self-service

Make it easy for people to get answers right when they need them. AI agents can instantly handle common requests, trigger simple actions like password resets, and pull accurate information from your knowledge base. Fewer tickets. Less waiting. Happier customers and employees.

Cut down on repetitive, manual tasks

Free your team from time-consuming support work. Rovo helps prioritize, assign, and resolve tickets by offering smart suggestions along the way. One-click summaries give agents a quick overview of conversations, while recommended articles, experts, and next steps help ensure clear, consistent responses.

Smarter workflows for incident and change management

Give your team a head start when incidents arise. Rovo groups related alerts, highlights what needs attention, and helps find the right experts. It can even point to likely root causes and automatically create drafts for post-incident reviews — making it easier to learn and improve after every event.

Eliminate friction from code to delivery

• AI‑assisted code review gives your PRs a first pass automatically — speeding up feedback cycles.
• When builds fail, AI can analyse logs and suggest fixes — helping you pinpoint problems faster than digging through raw logs.
• Use AI-powered tools (like “Rovo Dev in Pipelines”) to automate repetitive tasks, letting your team focus on shipping rather than overhead.

Stay in the flow — focus on writing code, not context switching

Built‑in AI helps you stay in the flow by drafting and refining pull request descriptions and comments, powering smart search across your connected tools, and summarizing docs or code so you can onboard faster and understand new code quickly.

Make teamwork smooth, transparent and efficient

AI accelerates onboarding, keeps everyone aligned on pull requests, and generates clear summaries and documentation—so your team collaborates smoothly with less manual effort and fewer misunderstandings.