Research and development processes in the healthcare industry are often lengthy and require a lot of time. Studies and results need to be stored in a structured and secure way so that you have quick access to all information - even if it is older. Confluence supports permanent archiving, backups and security factors that are important for your company.
For decentralised collaboration, Confluence offers real-time collaboration. This allows you to work on documents simultaneously with your colleagues without losing track of the versions. At the same time, every change to a document is logged in an audit-compliant manner so that no changes are published that cannot be assigned to a person and tracked.
Using Agile methodologies such as Scrum and Kanban, development teams can work quickly and effectively to build software that is PHI (Protected Health Information) / HIPAA (Health Insurance Portability and Accountability Act) compliant. This enables the company to securely process and store patient and health data while supporting the development of innovative solutions for the healthcare industry.
There are service requests that need to be answered quickly, others can wait. This decision should be made based on defined criteria and not left to chance. When health-related systems are involved, a clean classification of the urgency and importance of service requests is particularly essential. With Jira Service Management in combination with STAGIL Assets, you can define your notification schemes according to the criteria that are relevant to your organisation.
One of the most delicate industries in the world is the healthcare sector. It has an effect on people's lives on physical, mental, financial, and emotional levels. It comes as no surprise that customers are seeking quality services in today's rapidly growing world. Clearly, there is a need to develop modern, quality and reliable patient care services. The right technology can solve almost any issue and achieve almost any goal, but only when supported by the right people using the right procedures.
The Health Insurance Portability and Accountability Act (HIPAA) is a regulation developed by the U.S. Department of Health and Human Services designed to protect the privacy and security of an individual’s Protected Health Information (PHI). The HIPAA Security Rule was established to protect individual health information and ensure this data's security, integrity, and confidentiality. HIPAA applies to healthcare providers, health plans, and healthcare clearinghouses, as well as other third parties, known as “Business Associates”, that create, receive, maintain, or send PHI.
Confluence is at the core, serving as an intranet for all organization’s employees. From policy and procedure documentation; to blogs that share important announcements and events; the tool not only serves as the whole organization’s knowledge warehouse, but also like their very own social media and communications platform.
Jira Software and Jira Service Management complement Confluence as process management, incident management, and service request management platforms. Jira Service Management acts as a clearinghouse to route requests to Jira Software.
Jira Software and Confluence also integrate with Opsgenie for on-call IT needs and major incident management. Opsgenie is user-friendly and cost-effective, and it makes sense to use a tool that is seamlessly integrated with the rest of the Atlassian suite.
All the software works so nicely together. It’s so easy to flow from Jira to Confluence and back to Jira or any of the other products. Everything is right there in your hands, where you need it. You don't have to go searching everywhere to find something
Jira Software is built for every member of your software team to plan, track, and release great software.
Achieve more together: Confluence is the remote workspace for your team, where knowledge and collaboration meet. Confluence is team collaboration software that changes how modern teams work
On-call and alert management for uninterrupted services: Centralize alerts and notify the right users at the right time
Unleash the full potential of high-velocity teams with Jira Service Management. Enable dev, IT ops, and business teams to collaborate at high speed. Respond quickly to change and deliver world-class service to your customers and employees.
No more duplicate support tickets and cluttered email lists!
Avoid a flood of support requests during an incident by proactively communicating with your customers. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, SMS, in-app message, etc.)