This whitepaper explains how Jira Service Management (JSM) is essential for boosting business performance in the digital age. It argues that traditional service management solutions are too rigid and that true business success comes from teams ...
This document explains why traditional IT service management (ITSM) models are failing and proposes a shift to a modern, agile, and value-oriented approach. It highlights common pain points like siloed departments, lack of visibility, and high costs from ...
This document provides a comprehensive checklist to help teams evaluate and optimize their use of Xray Test Management within Jira, ensuring it aligns with modern Agile and DevOps practices. It highlights the importance of integrating testing with core ...
This document argues that simply acquiring tools is insufficient for effective Enterprise Change Management. It highlights common challenges such as tool sprawl, fragmented workflows, and a lack of governance, which prevent IT teams from moving fast. The ...
Selecting the right Jira Service Management (JSM) plan can be a decisive factor in how effectively your organization delivers IT services. Many teams begin with the Standard edition, which provides all the essential features to establish structured ...
Looking for a modern, flexible ITSM platform that outpaces Ivanti Neurons? This datasheet presents six compelling reasons to switch to Jira Service Management, a cloud-native, AI-empowered solution designed to scale with your team.
When the capabilities of HaloITSM no longer align with your organisation’s evolving needs, it’s time to make a switch. This datasheet presents six compelling reasons to transition to Jira Service Management, a modern, enterprise-grade ITSM solution built ...
Unlock the full potential of AI in service management—where smarter workflows, faster support, and data-driven decisions converge. This infographic, The Power of AI in Service Management, brings the latest insights to life in a clear, visual format. ...
In today’s fast-paced service environments, teams are inundated with tickets, requests, and search demands—making it a challenge to strike the right balance between speed and quality. The Future of AI-Powered Service Management Is Here explores how AI, ...
AI has moved beyond hype—it's transforming service management right now. Curious about what that means in practice? In this webinar, we’ll reveal how Atlassian leverages AI within Jira Service Management to accelerate and elevate support. Discover the ...
The Jira Service Management (JSM) Customer Stories eBook showcases how global enterprises across diverse industries are transforming their service delivery using Atlassian’s AI-powered platform. Traditional service management—often hindered by siloed ...
As organizations drive digital transformation and embrace agile development, many are moving existing tools to the cloud or expanding their cloud environments for greater accessibility, scalability, and standardization. By shifting to the cloud, teams ...
Artificial Intelligence is transforming how teams collaborate, solve problems, and drive innovation. But what does this mean in practice?
Jira Service Management equips HR teams with advanced and user-friendly Human Resources Service Management (HRSM) features, enabling efficient management of service requests, automation of routine tasks, and comprehensive visibility across HR workflows ...
From the initial stages of pre-project brainstorming sessions to the reflective analysis of post-launch retrospectives, discover the compelling reasons why teams across various industries are harnessing the combined power of Confluence whiteboards and ...
Atlassian's "Teamwork Collection" — comprising Jira, Confluence, Loom, and Rovo Agents — provides a comprehensive and integrated solution tailored for modern teams that are grappling with collaboration challenges such as organizational silos and ...
This comprehensive guide from Atlassian delves into the transformative potential of artificial intelligence in revolutionizing knowledge management for contemporary teams. It thoroughly examines the typical challenges encountered during AI adoption, such ...
This comprehensive Enterprise Strategy Group (ESG) white paper offers a detailed economic validation of Atlassian's Work Management solutions, specifically focusing on the powerful tools of Jira, Confluence, and Atlas. These solutions are designed to ...
This comprehensive white paper, commissioned by Atlassian, underscores the vital importance of fostering effective cross-functional collaboration in the rapidly evolving and highly competitive business landscape of today. It delves into the escalating ...
Are your field service operations bogged down by manual scheduling, poor visibility, and disconnected tools?
Fast-growing enterprises with teams of knowledge workers want to enhance collaboration and unleash creativity. However, traditional document creation and sharing tools cannot help users discover relevant information, connect knowledge, and collaborate ...
Atlassian is thrilled to be recognized as a Leader in Forrester’s first-ever Knowledge Management Wave! With over two decades of expertise, we’re proud to see Knowledge Management recognized for its pivotal role in transforming enterprise organizations.
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