Introducing Service Collection - Guide

In today’s fast-moving digital environment, service delivery challenges are everywhere — from siloed tools and slow incident resolution to disconnected IT, HR, and customer support teams. This Service Collection datasheet cuts through the noise and gives ...
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Why Jira Service Management Drives Business Performance

This whitepaper explains how Jira Service Management (JSM) is essential for boosting business performance in the digital age. It argues that traditional service management solutions are too rigid and that true business success comes from teams ...
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Is your team ready for the future of ITSM?

This document explains why traditional IT service management (ITSM) models are failing and proposes a shift to a modern, agile, and value-oriented approach. It highlights common pain points like siloed departments, lack of visibility, and high costs from ...
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Is your Xray Agile Ready?

This document provides a comprehensive checklist to help teams evaluate and optimize their use of Xray Test Management within Jira, ensuring it aligns with modern Agile and DevOps practices. It highlights the importance of integrating testing with core ...
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Powering Enterprise Change Management with Appfire & catworkx

This document argues that simply acquiring tools is insufficient for effective Enterprise Change Management. It highlights common challenges such as tool sprawl, fragmented workflows, and a lack of governance, which prevent IT teams from moving fast. The ...
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Jira Service Management (JSM) Customer Stories eBook

The Jira Service Management (JSM) Customer Stories eBook showcases how global enterprises across diverse industries are transforming their service delivery using Atlassian’s AI-powered platform. Traditional service management—often hindered by siloed ...
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The Total Economic Impact™ of Atlassian Cloud Enterprise

As organizations drive digital transformation and embrace agile development, many are moving existing tools to the cloud or expanding their cloud environments for greater accessibility, scalability, and standardization. By shifting to the cloud, teams ...
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Deliver high velocity HR service for your employees with JSM

Jira Service Management equips HR teams with advanced and user-friendly Human Resources Service Management (HRSM) features, enabling efficient management of service requests, automation of routine tasks, and comprehensive visibility across HR workflows ...
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Snapshot: Teamwork Collection

Atlassian's "Teamwork Collection" — comprising Jira, Confluence, Loom, and Rovo Agents — provides a comprehensive and integrated solution tailored for modern teams that are grappling with collaboration challenges such as organizational silos and ...
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A guide to AI-powered knowledge management for modern teams

This comprehensive guide from Atlassian delves into the transformative potential of artificial intelligence in revolutionizing knowledge management for contemporary teams. It thoroughly examines the typical challenges encountered during AI adoption, such ...
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Analyzing the Economic Benefits of Improving Work Management With Atlassian

This comprehensive Enterprise Strategy Group (ESG) white paper offers a detailed economic validation of Atlassian's Work Management solutions, specifically focusing on the powerful tools of Jira, Confluence, and Atlas. These solutions are designed to ...
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Driving Productivity and Business Outcomes by Bridging Enterprise-wide Collaboration

This comprehensive white paper, commissioned by Atlassian, underscores the vital importance of fostering effective cross-functional collaboration in the rapidly evolving and highly competitive business landscape of today. It delves into the escalating ...
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Field Service Management

Are your field service operations bogged down by manual scheduling, poor visibility, and disconnected tools?
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Forrester: The Total Economic Impact™ Of Atlassian Confluence

Fast-growing enterprises with teams of knowledge workers want to enhance collaboration and unleash creativity. However, traditional document creation and sharing tools cannot help users discover relevant information, connect knowledge, and collaborate ...
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The Forrester Wave™: Knowledge Management Solutions, Q4 2024

Atlassian is thrilled to be recognized as a Leader in Forrester’s first-ever Knowledge Management Wave! With over two decades of expertise, we’re proud to see Knowledge Management recognized for its pivotal role in transforming enterprise organizations.
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Compare Jira Service Management Cloud and Data Center

This text compares Jira Service Management Cloud and Data Center, highlighting key differences in features and deployment options. Jira Service Management Cloud offers advanced features like automated risk management, CI/CD change gating, and built-in ...
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Compare Confluence Cloud and Data Center

The whitepaper compares Confluence Cloud and Data Center, highlighting key differences in features and deployment options. Confluence Cloud offers templates, inline commenting, and built-in automation, making collaboration simpler. It also includes ...
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Forrester: Atlassian Is One of 2 Top IT Management Software Vendors

Discover why Atlassian is one of the top vendors dominating the IT management software market. With a proven track record, Atlassian offers a comprehensive suite of tools like Jira and Confluence to streamline project tracking, service management, and ...
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Guide to work management: Tools for teamwork

Atlassian's tools, including Jira, Confluence, and Jira Product Discovery, help teams overcome silos and enhance collaboration by centralizing work management, improving communication, and streamlining workflows. Jira offers real-time visibility with ...
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Using Jira Service Management for Asset & Configuration Management

The text provides insights into how Jira Service Management enhances Asset & Configuration Management, benefiting ITSM teams. It emphasizes the importance of knowing organizational assets, such as hardware, software, and licenses, for optimizing ...
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The Total Economic Impact™ of Atlassian Jira Service Management

The whitepaper examines the Total Economic Impact™ of Atlassian's Jira Service Management, outlining its cost savings and business benefits. It presents a detailed analysis of the platform's impact on various organizational aspects, including service ...
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The Total Economic Impact™ Of Atlassian Cloud For Large Global Retailers

The Total Economic Impact™ study by Forrester, commissioned by Atlassian, examines the benefits of deploying Jira Software and Confluence on Atlassian Cloud for large global retailers. Key findings highlight substantial productivity gains, cost avoidance ...
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Should you pivot or persevere?

Learn how to analyze lean portfolio investments and deliver high-value outcomes by leveraging iterative testing and data-driven decisions. Empower teams with the necessary data to innovate and adapt to constant change, transforming unexpected challenges ...
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Secure your Atlassian products with Cloud Enterprise

The text provides a comprehensive overview of the benefits of Atlassian Cloud Enterprise for enterprises seeking robust security and compliance solutions. It highlights how cloud-based setups offer superior data protection compared to on-premise systems, ...
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3 reasons why companies choose Atlassian’s Cloud platform

The comparison between Atlassian's Cloud and Data Center offerings highlights the reasons why companies opt for the Cloud platform. Firstly, it emphasizes the reduced time to value, facilitated by faster collaboration, better integrations, and mobile ...
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Unlocking the power of asset management in your ITSM practices

This whitepaper delves into leveraging Jira Service Management Assets for optimizing asset management within IT Service Management (ITSM). It explores the diverse capabilities of Assets, spanning hardware, software, licenses, facilities, and more. The ...
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IT Asset and Service Configuration Management in Jira Service Management

This handbook delves into Atlassian's methodology for IT asset and service configuration management, leveraging Jira Service Management. It navigates through fundamental concepts, such as IT asset management (ITAM), emphasizing the tracking and ...
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IT service management that unlocks high-velocity teams

The text discusses how Jira Service Management revolutionizes IT teams, enabling rapid delivery of exceptional services while managing costs and risks effectively. It integrates development, IT operations, and business units to deliver, operate, and ...
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A vision for IT service management at high velocity

This whitepaper explores the concept of high-velocity IT service management (ITSM) and its importance in modern business. It highlights the shift from traditional ITSM approaches to agile, collaborative, and fast-paced methodologies. By focusing on speed ...
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Is Atlassian software your tool of choice?

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