Are your field service operations bogged down by manual scheduling, poor visibility, and disconnected tools?
This whitepaper introduces a powerful Field Service Management (FSM) solution built on Jira, designed to automate service workflows, improve communication, and optimize technician performance.
You'll explore how mobile-enabled engineers can fill out service forms and capture digital signatures on-site, while customers stay informed through self-service portals and automated notifications.
It also reveals how smart job assignment, integrated asset tracking, and performance dashboards empower managers to make data-driven decisions, reduce downtime, and boost service quality.
Whether you're managing a fleet of technicians, coordinating external service partners, or looking to deliver a more seamless customer experience—this whitepaper lays out the playbook for smarter, more scalable field service.