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      Perspective | Custom Attributes for Jira

      Perspective | Custom Attributes for Jira

      Give your service desk agents data they need: complete customers context right in Jira

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      Perspective | Custom Attributes for Jira logo

      Gain instant access to customers context

      Manage customer context right in Jira without switching tools. Collect and store data on the issue view and special bird eye’s views. Search for attributes, segment customers as you need and save filters.

      Let the customers complete their data

      Ask customers about crucial to resolution data, and allow them to fill them by themselves. Display a special dialog on the Portal when you need extra information, and set up the user profile to self-service.

      Use customers attributes to prioritize tickets

      Use customer attributes to set up clear priorities for agents. Depending on the customer support package, define SLA and divide customers to VIP or basic. Take care of the ticket resolution and eliminate delays.

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      We stabilize your atlassian systems and make sure they always run perfectly!

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      Atlassian Enterprise Platinum Solution Partner

      Solution Partners provide the services, implementation, consulting, and unique solutions that help our users create what's next.

      Our experts hold the following certificates and accolades: 

      atlassian certified expert ITIL Foundation (2) SCRUM PSPO Scrum PSM SAFE 5 SPC PRINCE2-Foundation-Digital-Badge-1 AWS DevOps AWS Cloud Practicioner

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      We help you with App Licenses, configuration and consulting