EazyBI for Jira: Powerful Reports, Dashboards and Calculations

eazyBI: Powerful reports, dashboards and calculation in your Jira data

Use eazyBI to create powerful calculations, reports an dashboards quickly and easily.

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JSM solution for maximum customer and service orientation

ITENOS GmbH, headquartered in Bonn, has been on the market for over 24 years and is an experienced specialist for secure IT and telecommunications solutions. As part of a digitization offensive, the company planned to introduce a new end-to-end solution for IT service management (customer service desk as well as internal IT service desk) and chose catworkx as a strong partner for the project implementation.

"catworkx was able to convince us with its services. The catworkx employees are competent, responsive to our requirements and responsive. The consulting, workshops and training provided by catworkx have supported us a lot in implementing specific tasks – for example, the connections to other systems."

Torsten Macht
System Engineer – Applications

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The path to greater transparency in IT with Jira Software

A financial services provider with approximately 17,000 consultants sought to enhance transparency within its IT operations and among external service providers. Over a six-year collaboration with catworkx, the company implemented and refined Jira Software across the organization. This initiative streamlined workflows, improved cost allocation, and facilitated better tracking of project timelines and potential issues. Key enhancements included the development of a custom app by catworkx to propagate cost information and ranking fields throughout the workflow. Additionally, the integration of the "Tempo Timesheets" app enabled comprehensive time tracking, while "eazyBI Reports and Charts for Jira" provided robust data analysis and reporting capabilities. These tools collectively contributed to a significant increase in transparency and efficiency within the company's IT operations.

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Audit successfully passed: Process optimization according to Automotive SPICE® with SAFe® and Atlassian tools

A leading automotive supplier specializing in drivetrain technologies aimed to have its extensive development project processes certified by an external auditor according to the Automotive SPICE® standard. The company collaborated with catworkx to optimize its project management and associated processes. The challenge was to integrate the traditional V-model with agile methodologies, as individual teams were already working agilely using Jira Software, but lacked a unified approach. To align the existing agile practices with Automotive SPICE®, the Scaled Agile Framework (SAFe®) was implemented, facilitating scaling from team-level planning to overall project planning. Key process adjustments included introducing consistent estimation methods and a shared understanding of planning horizons, incorporating Program Increments (PIs) and synchronized sprints. Tools such as BigPicture Enterprise, Structure for Jira, and eazyBI Reports and Charts for Jira were integrated to support these processes. BigPicture served as the central tool for overall project planning, Structure allowed teams to generate specific reports, and eazyBI provided comprehensive reporting at the management level. This restructuring led to increased transparency across teams, improved project planning, and successful certification according to Automotive SPICE®.

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