Automation is a no-code rule builder that enables customers to build if-this-then-that-rules based on events in Jira. It allows teams to automate their processes, save time, keep Jira up to date and focus on what’s most important.
ContactExcel was the project controlling tool used by Diebold Nixdorf until recently, but it was showing increasing weaknesses: “With seven locations, the processes in monthly budget forecasting became less accurate and the quality of the content fluctuated. Both the project managers and the PMOs that evaluate the projects all had to access it at the same time. Excel was not suitable for this,” explains Steffen Lechte, describing the initial situation. They wanted more transparency and control during the forecasting phases so that any potential correction effort could be kept within limits. Based on these points, Lechte specified the requirements for better collaboration across different time zones: mappable real-time status of forecasts, integration of standardized workflows, display of change history, transfer of structures to the following year, and support for multi-user access. Since there was already successful collaboration with catworkx regarding Jira in other areas of the company, it was clear to the IT colleagues that this would now be expanded. After a test implementation with Jira, it quickly became clear how many possibilities this tool offered for mapping both portfolio planning and forecasting.
" It was very clearly and transparently described which decisions I have to make and when and what the scope for this is. The catworkx team's good overview was not only very helpful to me in terms of time."
Steffen Lechte
PS Parkhaus Service Nürnberg GmbH manages eight parking garages in the city center and five parking garages in the Nuremberg metropolitan area. In 2011, Atlassian partner catworkx was hired to implement a system for message tracking that would provide the greatest possible transparency in automated message volume, classification of message processes, their internal management and traceability. Jira was used as the basic solution at the time. An interface developed by catworkx (Transfer Agent) has since been ensuring communication between Jira and the parking garage intercom system. After eight years of stable operation without updating the system, new requirements (time tracking, long-term parkers, master data maintenance) made it necessary to update and expand the previous reporting system in 2019.
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