Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

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Conversational ticketing with Microsoft Teams

Let customers create support tickets from Microsoft Teams. Support teams see the requests right in Jira Service Management and can chat with the user within the Jira issue, based on MS Teams chat. An alternative to Halp.

Chat with your team in Jira

Start one or more chats or channel conversations via Microsoft Teams, see all chats in the issue. All replies instantly appear in both Teams and Jira. Everyone can stay in their preferred tool.

Add Jira boards to Microsoft Teams

Work with your Jira boards in a Microsoft Teams tab and give non-Jira users access to Jira boards. Even non-Jira users can actively work with the Jira board in Microsoft Teams.

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