en

      Training description

      This practice-oriented training provides your team with foundational administration skills for Jira and Jira Service Management Cloud. Through hands-on exercises and real-world scenarios, participants will learn how to configure Jira, manage users and groups, apply permissions, create projects, update workflows, and control access across products following proven best practices.

      Throughout the course, your team can ask organization-specific questions in real time, ensuring the material directly applies to your environment. The collaborative learning format promotes engagement, retention, and practical knowledge that administrators can immediately apply.

      This training is designed for new Jira administrators and anyone responsible for managing Jira or Jira Service Management in Cloud. Basic Jira knowledge or completion of Jira Basics is recommended. After completing this course, participants can continue their learning with advanced Jira administration topics.

      Learn more

      Level

      Beginner to advanced

      Duration

      4 hours

      Prerequisites

      Jira Essentials with Agile Mindset training or equivalent Jira experience

      Target group

      • New Jira administrators who manage Jira Software, Jira Service Management and/or Jira Work Management
      • Administrators who work in Jira Cloud

      Contents

      Configuring Jira
      Configuring global authorizations
      Overview of Jira projects
      Creating and configuring company-managed projects
      Configuring authorizations for company-managed projects
      Configure project roles managed by the company

      Public training sessions

      Jira für Administratoren (Trainingsbundle)
      German
      7. Apr, - 8. Apr, 2026
      Live Online
      Jira Administration Part 1 (Cloud) DE
      German
      29. Apr, 2026
      Live Online
      Atlassian Jira Administration (Trainingsbundle)
      German
      11. Jun, - 12. Jun, 2026
      Live Online
      Jira Administration Part 1 (Cloud) EN
      English
      17. Jun, 2026
      Live Online
      Jira für Administratoren (Trainingsbundle)
      German
      29. Jun, - 30. Jun, 2026
      Live Online
      Jira für Administratoren (Trainingsbundle)
      German
      27. Jul, - 28. Jul, 2026
      Live Online
      Jira Administration Part 1 (Cloud) DE
      German
      19. Aug, 2026
      Live Online
      Jira für Administratoren (Trainingsbundle)
      German
      24. Aug, - 25. Aug, 2026
      Live Online
      Jira für Administratoren (Trainingsbundle)
      German
      21. Sep, 2026
      Live Online
      Atlassian Jira Administration (Trainingsbundle)
      German
      29. Sep, - 30. Sep, 2026
      Live Online
      Jira für Administratoren (Trainingsbundle)
      German
      19. Oct, - 20. Oct, 2026
      Live Online
      Jira für Administratoren (Trainingsbundle)
      German
      16. Nov, - 17. Nov, 2026
      Live Online
      Atlassian Jira Administration (Trainingsbundle)
      German
      3. Dec, - 4. Dec, 2026
      Live Online
      Jira für Administratoren (Trainingsbundle)
      German
      14. Dec, - 15. Dec, 2026
      Live Online

      In-house training with your own group

      Our closed group courses offer you a unique opportunity to receive training specifically tailored to your company's needs. We understand that every business has different requirements and systems, and we tailor our courses accordingly to ensure you receive the best training possible.

      Our experienced trainers will work closely with you to understand your specific requirements and objectives. We use our extensive expertise and experience to provide you with the best possible training tailored to your systems. You will learn how to get the most out of your own systems to optimize your work processes and work more effectively.

      CWX illustration-Higher Team Morale and Engagement

      Online

      Our group course is conducted online by our trainers so that you as a participant can take part in the course from the comfort of your own environment. Together with your colleagues, you have the opportunity to master challenges that are important for your company.

      Onsite

      Our group course is led by a trainer who comes directly to your company ("onsite training"). This type of training allows you to learn together in a familiar working environment. The result is more effective and targeted training that supports you in your daily work routine.

      You can request training here: