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      Training description

      This training provides your team with foundational administration skills for Jira and Jira Service Management in a Data Center environment. Through hands-on exercises and real-world scenarios, participants will learn how to configure Jira, manage users and groups, apply global permissions, create projects, update workflows, and control access across products following proven best practices.

      Throughout the course, your team can ask organization-specific questions in real time, ensuring the material directly applies to your environment. The collaborative learning format promotes engagement, retention, and practical knowledge that administrators can immediately apply.

      This training is designed for new Jira administrators and anyone responsible for managing Jira or Jira Service Management in Data Center. Basic Jira knowledge or completion of Jira Basics is recommended. After completing this course, participants can continue their learning with advanced Jira administration topics.

       

      Level

      Beginner to advanced

      Duration

      8 hours

      Prerequisites

      Target group

      New Jira administrators (Jira Software, Jira Service Management, Jira Work Management)

      Contents

      Configuring the system settings
      Setting up users and groups
      Configuring the global authorizations
      Creating and configuring projects
      Creating transaction types
      Customize workflows (workflows)
      Customize fields and screen masks
      Configuring project authorizations and roles
      Sharing project configurations

      We are an official Atlassian Training Partner

      As an Atlassian Training Partner, catworkx provides hands-on training with practical exercises and best practices to help you master Jira, Confluence, and other Atlassian tools.

      HighRes Training Partner - color on transparent bg - Dec 2025-1

      Public training dates

      There are currently no public training dates available for this course. No problem! We'd be more than happy to handle your request. If you're interested in this training, please get in touch with us.

      You can also request in-house training, which we will organize for your team individually.