Training description

Automate work and reduce manual effort in Jira

Learn how to configure Jira Cloud to automatically respond to events and changes without manual intervention. In this instructor-led training, participants discover how Jira Automation can help teams reduce repetitive work, improve accuracy, and ensure the right actions happen at the right time.

Led by an experienced Atlassian instructor, this course teaches participants how to create automation rules for common use cases such as work item assignments, field and label updates, notifications, and service management processes. Participants also learn who can create automation rules in different contexts, how to build rules manually and with the help of Rovo, and how to troubleshoot and monitor automations to ensure they run reliably.

 

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Level

Advanced

Duration

2.5 hours

Prerequisites

Before taking this course, you should complete Onboard to Jira Cloud or have a basic understanding of Jira.

Target group

Product Owners, Scrum Masters, Program Managers, Product Managers, Jira Project Administrators, and Jira Administrators

What you will learn

After completing the "Automate Work in Jira" course, your team will be able to:

check-circleCreate basic and advanced automation rules in Jira

check-circleConfigure automation rules using triggers, conditions, and actions

check-circleAdminister and manage automation rules effectively

check-circleUse workflow rules, smart values, and branch rules to automate processes

check-circleIntegrate automation scenarios with other products

check-circleApply automation best practices to improve consistency and reduce manual work

check-circleUse AI-powered assistance from Rovo to accelerate rule creation

Course modules

 

Intro & Automation Overview

  • Understanding automation concepts and benefits
  • Automation components and rule structure
  • Common use cases and business scenarios

Manual Triggers and Rules

  • Creating rules using manual and event-based triggers
  • Using conditions and actions effectively
  • Automating assignments, updates, and notifications

Administration

  • Managing automation permissions
  • Understanding project and global automation rules
  • Monitoring, troubleshooting & maintaining automation

Smart Values

  • Introduction to smart values
  • Accessing issue and user data dynamically
  • Using placeholders to create flexible automations

Advanced Rules

  • Branching logic and complex conditions
  • Multi-step automation scenarios
  • Building scalable and maintainable automation solutions

Jira Service Management Automation

  • Automating service requests and approvals
  • SLA and customer communication automations
  • Common ITSM automation scenarios

Public training sessions

Jira Cloud Automation DE
German
Jira Cloud Automation DE
German
Automate Work in Jira (Cloud) DE
German
Jira Cloud Automation DE
German
Jira Cloud Automation DE
German
Jira Cloud Automation DE
German
Jira Cloud Automation DE
German
Jira Cloud Automation DE
German

In-house training for your team

Accelerate adoption and ensure your teams get real value from your tools and workflows. Our private, instructor-led training is tailored to your systems, workflows, and business goals.

We focus on practical application, enabling your teams to apply what they learn immediately— driving efficiency and reducing manual work.

CWX illustration-Higher Team Morale and Engagement

Online

  • Consistent training for distributed teams
  • Interactive and aligned with real use cases

Onsite

  • Delivered in your environment

  • Focused on your processes and day-to-day operations

Request a private training

Equip your teams with the skills that deliver impact.