[Test Management],
[Opsgenie],
[Development],
[DevOps],
[Knowledge & Information],
[Service Teams],
[Requirements Management]
The whitepaper is aimed at customers who want to prepare their engineering teams for on-call duties. Seven tips are presented to prepare new engineers for their role, including explaining on-call schedules, setting up alert notifications, providing access to tools and permissions, and training in infrastructure and technology stacks. The aim is to ensure system reliability and facilitate the transition to the DevOps philosophy. The white paper offers practical recommendations on how to successfully integrate new team members into the on-call team to promote effective incident management practices.