When the capabilities of HaloITSM no longer align with your organisation’s evolving needs, it’s time to make a switch. This datasheet presents six compelling reasons to transition to Jira Service Management, a modern, enterprise-grade ITSM solution built to empower high-velocity teams.
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Accelerated DevOps Collaboration
Unify development, IT operations, and other teams on one platform—removing silos, improving communication, and speeding up workflows.
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Efficient, AI-Powered Experience
Streamline operations with proactive AI tools that reduce repetitive work and drive rapid resolution across IT, HR, and service functions.
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User-Friendly, Fast Interface
Leverage a low-code editor and drag-and-drop UI for quick configuration and customization, enabling smooth, beginner-friendly use.
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Rapid Deployment & Strong ROI
A single SKU covers ITSM, asset management, and automation. Rich templates and guides ensure faster implementation and quicker time-to-value.
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AI-Enhanced Rovo Agents
Virtual teammates powered by AI that manage ticket responses, incident summaries, and post-incident review generation—boosting productivity.
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Exceptional Flexibility
Customizable workflows adapt as your needs change—no rigid, one-size-fits-all structures.
Featuring quotes from real users (e.g., “With Atlassian, it’s easy to get started…”), the datasheet underscores how Jira Service Management offers a robust, cost-effective alternative to HaloITSM. It’s trusted by over 60,000 organizations worldwide and benefits from Atlassian’s unified cloud ecosystem, seamless integrations, and advanced automation capabilities.