Your point of contact:
Torsten Abert
Atlassian expert
Specialization:
The initial consultation is non-binding and free of charge
Explore the feature and functional differences between Atlassian Cloud and Data Center products to find the right fit for you. Whatever your choice, catworkx supports you in any case.
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(Software as a service)
Atlassian Cloud products provide reliable, secure, and scalable services, enabling you to focus on business objectives.
✅Integrated security, privacy, compliance, and dependability
✅Lowered expenses for operations, IT upkeep, and hardware
✅Improved teamwork and creativity through the newest features and capabilities
✅Pricing plans that adapt to your team's size and budget, ranging from Free to Enterprise.
✅Enhanced integration across Atlassian products and top third-party SaaS tools, streamlining and accelerating team workflows.
✅Atlassian Intelligence capabilities that help teams accelerate work, increase efficiency, and provide value faster using AI.
(Self-managed)
You can deploy Atlassian’s products on your own infrastructure or through cloud services, allowing you to keep data within your network, but it requires technical expertise and resources.
✅Powerful administrative controls to assist you in sustaining optimal performance, security, and compliance within a self-managed setting
✅Can be set up as a standalone node or in a cluster, using your own physical hardware or Infrastructure as a Service (IaaS)
✅Data optimization tools to streamline the data you plan to migrate to the Cloud in the future
Atlassian offers different Cloud plans to suit teams of all sizes, from startups to enterprises, with features and support levels to match. You can choose to pay annually by user tier, or monthly on a per-user basis, which means you’re only charged for people using the tools.
Cloud | Data Center | |
---|---|---|
Product plans | Multiple plans (Free, Standard, Premium, and Enterprise) | Single plan |
Billing and invoicing | Monthly or annual subscription | Annual subscription |
Pricing structure |
Per-user (monthly) or tiered (annual) Centralized per-user licensing, allowing users access to all enterprise instances with a single license (Enterprise) |
Tiered |
Support | Varying support levels depending on your plan. Enterprise support coverage is equivalent to our Data Center Premier Support offering | Varying support levels depending on your package: Priority Support or Premier Support (purchased separately) |
Total cost of ownership (TCO) | TCO includes your subscription fee, plus product administration time |
TCO includes your subscription fee and product administration time, plus:
|
With Cloud, Atlassian’s dedicated security team manages security for you. Cloud offers built-in security features to help safeguard your data, with minimal admin effort required. With Data Center, securing your environment is managed by your organization.
Cloud | Data Center | |
---|---|---|
Data encryption | Encryption in transit and at rest (Jira, Jira Service Management, Confluence, Bitbucket) | Managed by your organization |
Data residency | Data residency for 11 countries across all our paid plans (Standard, Premium, Enterprise). | Managed by your organization |
Audit logging |
Organization-level audit logging available via Atlassian Guard (Jira, Confluence) Product-level audit logs (Jira, Confluence) |
Advanced audit logging |
Device security |
Mobile device management support (Jira, Confluence, Jira Service Management) Mobile application management |
Mobile device management support (Jira Software, Confluence, Jira Service Management) |
Content security | API token controls (Jira, Jira Service Management, Confluence) | Managed by your organization |
API and app security | API token controls (Jira, Jira Service Management, Confluence) | Personal access tokens |
Fortify your Atlassian cloud products with Atlassian Guard for superior security and transparency. Implement forward-thinking security measures, swiftly identify unusual activities, and act promptly using recommended remediation steps to safeguard your critical projects. Plus, with a Cloud Enterprise plan, benefit from support for multiple identity providers (IdPs) and the comprehensive protection of Atlassian Guard Standard.
Atlassian designs their Cloud products with regulatory frameworks in mind, and offers configuration options that allow you to comply with a number of the most common industry standards. They're also working to meet the compliance requirements of some of the most strictly-regulated industries, like finance, government, and healthcare. With Data Center, ensuring the compliance of your products is your responsibility.
Cloud | Data Center | |
---|---|---|
GDPR | Atlassian’s internal data handling processes are GDPR compliant, and we provide tooling to help you fulfil GDPR requirements. | Managed by your organization There's tooling to help you fulfil GDPR requirements |
PCI DSS | PCI DSS | Managed by your organization |
CSA | CSA (Cloud Security Alliance) member | Managed by your organization |
SOC | SOC 2 Type II SOC 3 | Managed by your organization |
ISO/IEC |
ISO/IEC 27001 ISO/IEC 27018 |
Managed by your organization |
WCAG |
Cloud products are designed to align with WCAG 2.1 standards Atlassian is now working to achieve WCAG 2.1 AA compliance soon |
Data Center products are designed to align with WCAG 2.1 standards Atlassian is now working to achieve WCAG 2.1 AA compliance soon |
VPAT | VPAT statements for Cloud products | VPAT for Section 508 |
FedRAMP | HIPAA ready (Jira, Confluence, Jira Service Management) | Managed by your organization |
HIPAA | HIPAA ready (Jira, Confluence, Jira Service Management) | Managed by your organization |
NIST 800.53 | NIST 800.53 controls – low impact level (Jira, Confluence) – in Atlassian's roadmap | Managed by your organization |
US FINRA | Financial services industry compliance – US (Jira, Confluence, Jira Service Management) | Managed by your organization |
EU BaFin | Financial services industry compliance – Germany (Jira, Confluence, Jira Service Management) | Managed by your organization |
AUS APRA | Financial services industry compliance – Australia (Jira, Confluence, Jira Service Management) | Managed by your organization |
With Cloud, Atlassian handles reliability, performance, and uptime for you, so your users have uninterrupted access to Atlassian tools. They’re also continually increasing their scale capacity in Cloud to meet the needs of our largest customers. With Data Center, you’re responsible for implementing and maintaining scalability, high availability, and disaster recovery strategies.
Cloud | Data Center | |
---|---|---|
High availability (HA) and reliability |
Built on best-in-class core technologies for elastic scale, multi-level redundancy, and failure options Financially-backed 99.9% uptime SLA (Premium) Financially-backed 99.95% uptime SLA (Enterprise) |
High availability application deployment Support for high availability database (Aurora) Upgrade without downtime options |
Data health and management |
Project archiving (Jira Premium and Enterprise) Space archiving (Confluence) |
Project and issue archiving (Jira Software, Jira Service Management) Optimize custom fields to improve performance (Jira Software, Jira Service Management) Automatically decline stale pull requests (Bitbucket) Space archiving (Confluence) Page and file management (Confluence) |
Data storage limits |
2 GB (Free) 250 GB (Standard) Unlimited storage (Premium and Enterprise) |
Managed by your organization |
Performance | Continuous performance updates to improve load times, search responsiveness, and attachments Cloud infrastructure hosted in six geographic regions to reduce latency | Rate limiting CDN support Smart mirrors and mirror farms (Bitbucket) |
Backups and disaster recovery | Atlassian leverages multiple geographically diverse data centers, has a comprehensive backup program, and gains assurance by regularly testing their disaster recovery and business continuity plans. Backups are generated daily and retained for 30 days to allow for point-in-time data restoration | Managed by your organization |
Minimum user tier |
1–10 users (Jira, Confluence) 1–3 agents (Jira Service Management) 1–5 users (Bitbucket) |
500 users (Jira Software, Confluence, Crowd) 50 agents (Jira Service Management) 25 users (Bitbucket) |
Maximum users per instance | Up to 50,000 users per instance (Jira, Confluence) |
Unlimited users (Jira Software, Jira Service Management, Confluence) 30,000 users (Bitbucket) |
In Cloud, you manage user accounts centrally through an organization, rather than product by product. Atlassian also offers Atlassian Guard to improve or expand on your user management capabilities. With Data Center, user management can be handled in a variety of ways: via each product, through Jira, or by connecting to Atlassian Crowd, an LDAP or other external user directory, or identity provider (IdP).
Cloud | Data Center | |
---|---|---|
Authentication |
Available to all customers:
Requires Atlassian Guard:
|
Requires Atlassian Crowd:
|
Provisioning |
Available to all customers:
Requires Atlassian Guard:
|
Public signup options Just-in-time user provisioning with SAML and OpenID Connect Directory sync with LDAP, Active Directory, and Azure AD |
Authorization & access management | Organization-level user and group directory for new customers |
Azure AD support with user and group filtering (via Atlassian Crowd) Group level administration (via Atlassian Crowd) OAuth 2.0 for application integration |
Atlassian hosts your Cloud products for you, which means we manage security and maintenance. With Data Center, you control how you host your products, which also means you’re responsible for maintenance and version upgrades.
Cloud | Data Center | |
---|---|---|
Containerization and orchestration | Atlassian handles this for you |
Docker images Kubernetes support |
Change management and upgrades |
Atlassian handles software and security upgrades for you automatically Sandbox instance to test changes (Premium and Enterprise) Release track options for Premium and Enterprise (Jira, Jira Service Management, Confluence) |
Managed by your organization Upgrade without downtime options Long Term Support releases |
Direct access to the database |
No direct access to change the database structure, file system, or other server infrastructure Extensive REST APIs for programmatic data access |
Direct database access |
Insights and reporting |
Organization and admin insights to track adoption of Atlassian products, and evaluate the security of your organization. Atlassian Analytics offers simple and flexible ways to visualize data across Atlassian products and other data sources, giving you holistic insights into how work gets done across teams. |
Data Pipeline for advanced insights Confluence analytics |
Site names (URLs) |
Atlassian provides a secure, configurable site name Ability to host your product on any domain you control (on the roadmap) |
You host your products under any domain you control |
No more searching for and integrating third-party analytics apps - all the features you need are already in one place. Atlassian Analytics seamlessly connects to the Atlassian Data Lake and lets you configure which products and instances you want to pull data from — including or excluding Jira projects, Confluence spaces, Assets, or operations data.
You can extend the functionality of Cloud products with a growing number of Atlassian Marketplace apps and SaaS product integrations, or build your own customizations using APIs or with Forge, our Cloud developer platform. With Data Center, you can use Data Center approved apps from the Marketplace, or build your own apps and integrations using robust APIs.
Cloud | Data Center | |
---|---|---|
Marketplace apps |
Thousands of apps and integrations Cloud Fortified app program to ensure enterprise-grade security and reliability |
Thousands of apps and integrations Data Center approved app program to ensure reliability and performance at scale |
APIs | Use Atlassian Connect framework, APIs, and Forge to develop apps, customizations, and integrations | Use server APIs to develop apps, customizations, and integrations |
Mobile apps |
Mobile apps for Jira, Jira Service Management, and Confluence, with additional functionality not available with Data Center apps Mobile device management (MDM) and Mobile Application Management (MAM) Secure collaboration, without signing in to a VPN |
Mobile apps for Jira Software (8.3+), Jira Service Management (4.12.2+) and Confluence (6.8+) Mobile device management (MDM) support |
Atlassian key products are available for both Cloud and Data Center. Cloud offers a growing suite of additional products for incident management, task tracking, collaboration, and more. Some apps that were once available from the Marketplace are now native features of our Cloud or Data Center products.
Your migration pathway will be different depending on whether you’re moving to Cloud or Data Center, and the migration strategy you choose. We provide different levels of support throughout your migration journey, tailored to the size and complexity of your move. Additionally, we supply all the necessary tools and resources to ensure a seamless transition
Your journey from Server to Cloud will depend on a few factors: the products and apps you want to migrate, the size and complexity of your data, as well as your budget and time frame. In general, enterprise migrations require more time and planning, whereas smaller migrations can be fast and simple.
We offer varying levels of support throughout your journey, depending on the size and complexity of your migration. We also provide all the needed tools and resources to make your move as smooth as possible.
The complexity of a Data Center migration depends on your choice of architecture and infrastructure, and your overall migration goals.
Migrating to a non-clustered Data Center is straightforward, requiring only license upgrades. In contrast, moving to a clustered Data Center for high availability involves more infrastructure and planning. Transitioning from physical hardware to a cloud-based Data Center or using orchestration tools like Kubernetes or Docker demands significant time and effort, akin to cloud migration.
Atlassian expert
The initial consultation is non-binding and free of charge