In the catworkx training, participants receive a comprehensive introduction to the latest functions and tools of the Atlassian Cloud, which are specially tailored to their individual needs. The training takes place in the customer's cloud environment, which guarantees practical and directly applicable learning content. Our experienced trainers provide expert guidance and answer all open questions. Participants benefit from practical examples, use cases and hands-on training that will increase their productivity in the long term.
Training description
Level
Beginners, advanced, project/space admins
Duration
Per module: 1.5 h (Jira Software, Jira Service Management, Confluence); max. 4.5 hours
Target group
- Jira Software, Jira Service Management and/or Confluence (key) users
- Project administrators/area administrators
This training is aimed at customers who are already in the process of migrating to the cloud. It is recommended to complete the training shortly before the migration goes live.
Prerequisites
Participants should already have experience in working with Jira Data Center.
Contents
Jira Software module
What is only available in the cloud?
- New project type "Work Management"
- New editor
- Projects managed by teams
- Roadmaps
- New dashboard "Your work" (+ dashboards)
- AI-supported for e.g. suggestions for
- Responsible persons and labels
- Customizable project functions (switch on/off)
- Dark mode (dark mode)
What's different in the cloud?
- Optimized advanced task search
- Changed task view
- Simplified management of boards
- and much more.
Jira Service Management module
What is only available in the cloud?
- Advanced conversation tickets (dual integration with Teams and Slack)
- Templates for HR, general service management, legal and facilities, customer service management, ITSM projects
- Service register for providing context (Assets: Premium and above)
- Opsgenie (previously a standalone product) is now integrated (monitoring, notifications, incidents, status pages, etc.)
- Improved and simplified form to record requests
- and much more.
Confluence module
- Completely new editor
- Planned publication
- Smart links (embed content)
- Markdown text
- Automation
- Whiteboards (coming soon)
- External (non-licensed users)
- Collaboration (Premium & Enterprise)
What's different in the cloud?
- Many more templates
- Inline commenting during edit
- Improved interaction between
- Confluence and Jira
- Jira roadmap macro
- and much more.
Public trainings
There are currently no public training dates available for this training. No problem! We will be happy to take care of your request. If you are interested in this training, please contact us. We look forward to finding a suitable solution for you.