en
       
      Seamless translations in support tickets

      Seamless Multilingual Support in JSM

      Our AI translation Integration uses Jira Automation, API calls & clever configuration to create a seamless translation interface for multilingual support teams

      Contact
      Seamless translations in support tickets icon

      Seamless Communication & Experience:

      Break down language barriers effortlessly. Our AI integration automatically translates ticket summaries and comments in real-time, allowing customers and global support teams to interact naturally in their own languages, minimizing friction and significantly improving the customer experience.

      Native Efficiency & Cost Control:

      Enhance your global support operations without added complexity. This solution leverages native Jira automation and APIs – no extra apps required – helping control service costs and enabling efficient 'follow the sun' support models by streamlining cross-border communication.

      References

      Our Services:

       

      icons8-omnichannel

      Consulting

      We are happy to advise you in detail and personally regarding the Atlassian products and our services around Atlassian.

      Consulting
      icons8-antivirus

      Configuration

      Talk to our experienced consultants who analyze potential and agree with an optimization plan.

      Configuration
      icons8-help

      Support

      No matter if you are new to the Atlassian Suite or just need a hand with a certain topic – we are glad to help.

      Support
      icons8-code (1)

      Development

      Do you need special functions that are not covered by any existing app? We develop your own apps individually adapted to your needs.

      Development
      icons8-server

      Hosting

      We are helping you to reach the availability that you need by offering several different service level categories with up to 99.9% availability.

      Hosting
      icons8-meeting-room

      Training

      Teams of up to 8 can schedule private sessions, either online, or we’ll come to your site and deliver Team (Onsite) classes. 

      Training
      icons8-cost

      Licenses

      We offer attractive package benefits and advise on advantageous options for buying or extending Atlassian licenses.

      Licenses
      icons8-stocks-growth

      Optimization

      We stabilize your atlassian systems and make sure they always run perfectly!

      Optimization

      Looking for a solution tailored to your workflows and processes?

      Get expert guidance on designing and implementing a solution that fits your requirements, integrates with your environment, and scales with your organization.