[IT Service Management],
[Jira Service Management],
[IT & Software Teams],
[Service & Support Teams],
[IT Service Management & CMDB],
[Service Management],
[Service Teams],
[ITSM],
[Customer Service Management],
[Service Collection]
Learn from a team facing challenges similar to yours. Discover how organizations use Atlassian AI to deliver high-quality service at scale and support businesses in the restaurant and retail sectors with integrated technology platforms that streamline operations and strengthen customer engagement. You’ll also experience AI in action through a detailed product demo of Atlassian’s service management solution, and have the opportunity to ask your questions live to Atlassian product experts.
In the final episode of our AI series, you’ll see the latest AI capabilities across Jira Service Management, the new Customer Service Management app, Assets, and Rovo agents. You’ll also explore an AI journey that covers:
- The challenges teams face when implementing AI and how they successfully address them
- The key AI features they rely on to create measurable business value and accelerate innovation, such as using Rovo and Jira Service Management for business systems intake to improve operational efficiency
- The concrete steps they take to maximize the value of AI and Atlassian tools, for example, streamlining audits with Jira Service Management for real-time feedback, and leveraging Rovo to analyze infrastructure photos
This session is full of practical ideas and inspiration — whether you’re just starting with AI or looking to scale and mature your existing approach.