Being an Atlassian Platinum Solution Partner gets us access to the whole range of pricing options. We are happy to help you optimize your licensing costs!
Get started!Don't miss out on the opportunity to streamline your alerting and incident management processes. Explore Opsgenie plans today and select the one that aligns with your organization's requirements. Whether you're a small team, growing organization, or enterprise, Opsgenie provides the perfect solution to ensure you stay ahead of incidents and maintain efficient operations. Sign up now and experience the power of Opsgenie!
Free | Essentials | Standard | Enterprise | |
---|---|---|---|---|
Basic Alerting and On-Call Management for Small Teams | Alerting and Incident Management, Optimized for Simplicity | Unlimited Alerting and Incident Management, Built for Flexibility | Advanced Incident Management with Enterprise Collaboration & Business Visibility | |
$0 | $9 | $19 | $29 | |
up to 5 users | per user, per month | per user, per month | per user, per month | |
BILLED ANNUALLY OR $11 BILLED MONTHLY | BILLED ANNUALLY OR $23 BILLED MONTHLY | BILLED ANNUALLY OR $35 BILLED MONTHLY | ||
Free for 14 days | Free for 14 days | Free for 14 days | ||
No credit card needed | No credit card needed | No credit card needed | ||
Features | Free | Essentials | Standard | Enterprise |
ALERTS & NOTIFICATIONS | ||||
Number of Alerts | Unlimited | Unlimited | Unlimited | Unlimited |
E-mail Notifications | Unlimited | Unlimited | Unlimited | Unlimited |
Android/iOS Push Notifications | Unlimited | Unlimited | Unlimited | Unlimited |
SMS/Voice Notifications (US & Canada) | 100 SMS notifications (account wide). Voice notifications not included. | # of users x100 | Unlimited | Unlimited |
SMS/Voice Notifications (International) | 100 SMS notifications (account wide). Voice notifications not included. | # of users x25 | Unlimited | Unlimited |
Additional SMS/Voice Notifications (US & Canada) | $0.10 per notification | Free | Free | |
Additional SMS/Voice Notifications (International) | $0.35 per notification | Free | Free | |
ACCESS TO OPSGENIE APIS | ||||
API Request Limits | # of users x1000 | # of users x1000 | Unlimited | Unlimited |
MOBILE APPS | ||||
iOS App | ✓ | ✓ | ✓ | ✓ |
Android App | ✓ | ✓ | ✓ | ✓ |
Opsgenie for BlackBerry Dynamics | ✓ | ✓ | ✓ | |
TEAMS | ||||
Team-Based Organization and Visibility | ✓ | ✓ | ✓ | ✓ |
Data Segmentation | ✓ | ✓ | ✓ | ✓ |
ON-CALL MANAGEMENT | ||||
Schedules | ✓ | ✓ | ✓ | ✓ |
Escalations | ✓ | ✓ | ✓ | ✓ |
Routing Rules | ✓ | ✓ | ✓ | ✓ |
RELIABLE ALERTING | ||||
Optional Alert Fields | ✓ | ✓ | ✓ | ✓ |
Alert Lifecycle Tracking | ✓ | ✓ | ✓ | ✓ |
Alert Classification (Tags) | ✓ | ✓ | ✓ | ✓ |
MONITORING INTEGRATIONS | ||||
Monitoring Integrations | ✓ | ✓ | ✓ | ✓ |
CHATOPS INTEGRATIONS | ||||
ChatOps Integrations | ✓ | ✓ | ✓ | ✓ |
RICH ACTIONABLE ALERTS | ||||
Automated Opsgenie Actions | ✓ | ✓ | ||
Advanced Alert Enrichment | ✓ | ✓ | ||
Advanced Alert Customization | ✓ | ✓ | ||
Custom Alert Actions | ✓ | ✓ | ||
Alert and Notification Policies | ✓ | ✓ | ||
CUSTOMIZABLE/FLEXIBLE BI-DIRECTIONAL INTEGRATIONS | ||||
Built-in Integration with Jira Software | ✓ | ✓ | ✓ | |
Built-in Integration with Jira Service Management | ✓ | ✓ | ✓ | |
Outbound Integrations | ✓ | ✓ | ||
Bi-directional Integrations with ITSM Tools | ✓ | ✓ | ||
Integrations with In-house/On-premise Systems | ✓ | ✓ | ||
Action Mappings System | ✓ | ✓ | ||
ADVANCED CALL CENTER | ||||
Incoming Phone Call Routing (Phone Number Access) | 1 Number Included: $10 each additional phone number | 1 Number Included: $10 each additional phone number. | ||
Incoming Phone Call Routing (Within the US & Canada) | 100 minutes included. $0.10/each additional minute. | 100 minutes included. $0.10/each additional minute. | ||
Incoming Phone Call Routing (International) | $0.35 per minute | $0.35 per minute | ||
ADVANCED OPERATIONS TOOLING | ||||
Heartbeat Monitoring | ✓ | ✓ | ||
ACCESS MANAGEMENT | ||||
Single Sign-On | ✓ | ✓ | ||
Atlassian Access | ✓ | ✓ | ||
SERVICE-BASED ORGANIZATION | ||||
Team-Based Service Management | ✓ | ✓ | ✓ | |
Service Status Pages | ✓ | ✓ | ✓ | |
Service-to-service Relationships | ✓ | ✓ | ✓ | |
Service Operations through APIs | ✓ | ✓ | ||
Service Subscriptions | ✓ | |||
Service and Infrastructure Health Analysis | ✓ | |||
External Services | ✓ | |||
INCIDENT MANAGEMENT | ||||
Incidents | 100 incidents per month (account-wide) | Unlimited | Unlimited | |
Manual Alert to Incident Roll-up | ✓ | ✓ | ✓ | |
Incident Timeline | ✓ | ✓ | ✓ | |
ChatOps Integrations for Incident Management | ✓ | ✓ | ✓ | |
Automatic Alert to Incident Roll-up | ✓ | ✓ | ||
Incident Investigation | ✓ | ✓ | ||
Incident Operations through API | ✓ | ✓ | ||
Incident Command Center | ✓ | |||
Incident Templates | ✓ | |||
Advanced Post Incident Analysis | ✓ | |||
Incident Postmortems | Up to 5 postmortems per month | Unlimited | Unlimited | |
COMPANY-WIDE COMMUNICATION | ||||
Web Conference Bridge | ✓ | |||
Free Stakeholder Communications | ✓ | |||
ENTERPRISE SCALABILITY & CONTROL | ||||
Data Encryption | ✓ | |||
Custom User Roles | ✓ | ✓ | ||
Central Notification Rule Management | ✓ | ✓ | ||
ADVANCED REPORTING & ANALYTICS | ||||
Downloadable & Schedulable Reports | ✓ | ✓ | ✓ | |
Resource Usage Reports | ✓ | ✓ | ✓ | |
Monthly Overview Analytics | ✓ | ✓ | ||
Operational Efficiency Analytics | ✓ | ✓ | ||
User & Team Productivity Analytics | ✓ | ✓ | ||
On-call Analytics | ✓ | ✓ | ||
DevOps Metrics | ✓ | ✓ | ||
Conference Attendance & Efficiency Analytics | ✓ | |||
Post Incident Analysis Reporting | ✓ | |||
Service and Infrastructure Health Analysis | ✓ | |||
User Management Report | ✓ | |||
SUPPORT | ||||
Data Retention | 3 months | 6 months | 1 year | Unlimited |
Customer Support Coverage | Community | E-mail & chat | E-mail & chat | 24/7 e-mail, chat & phone |
Opsgenie Free provides small teams with essential features for efficient work management. Benefit from unlimited alerts and notifications, including email, Android/iOS push notifications, and SMS/Voice notifications (US & Canada). Enjoy access to Opsgenie APIs, mobile apps for seamless on-the-go management, and team-based organization for improved visibility and data segmentation. Opsgenie Free allows you to streamline your alerting and on-call management without any cost.
Opsgenie Essentials takes your alerting and incident management to the next level with optimized simplicity. With unlimited alerts and notifications across various channels, including SMS/Voice notifications (international), you can ensure critical incidents are promptly addressed. Benefit from essential features like schedules, escalations, routing rules, reliable alerting options, and integration with monitoring and ChatOps tools. Opsgenie Essentials provides the necessary tools to manage incidents effectively while maintaining simplicity in your operations.
Opsgenie Standard offers unlimited alerting and incident management capabilities, empowering your team with flexibility. Enjoy advanced features like alert lifecycle tracking, alert classification (tags), rich actionable alerts with customized actions, and customizable bi-directional integrations with tools like Jira Software and Jira Service Management. With Opsgenie Standard, you can customize and tailor your incident management workflows to suit your unique requirements.
For enterprises with global scale, security, and governance needs, Opsgenie Enterprise is the ultimate choice. Benefit from advanced incident management features, including advanced call center capabilities, service-based organization management, and incident investigation. Gain enhanced access management with single sign-on and Atlassian Access integration. Opsgenie Enterprise provides a comprehensive suite of features for enterprise-grade incident management, collaboration, and control.
Atlassian pricing depends on many factors. Is this your first time purchasing Atlassian software? Have you used Atlassian software before? Are you (planning on) migrating to the cloud? These factors will contribute to your pricing plan, and we are happy to consult you on optimizing your licensing costs!
The initial consultation is non-binding and free of charge.