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CMDB – Configuration Management Database

Unlock the Power of IT Asset Management with CMDB

A Configuration Management Database (CMDB) is a database that stores information about IT assets and their relationships. It provides a single source of truth for IT configurations, allowing IT teams to manage and track changes to their infrastructure. A CMDB can help organizations improve IT service management, enhance IT governance and compliance, and increase operational efficiency.

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Improved IT Service Management

A CMDB provides a single source of truth for IT assets and their relationships, allowing for more efficient and effective IT service management. IT teams can use the CMDB to track assets, monitor changes, and identify dependencies, leading to faster incident resolution and better service delivery.

An illustration showing interconnected gears, representing the interdependent nature of IT assets and how a CMDB can help manage them efficiently.

Enhanced IT Governance and Compliance

A CMDB provides visibility into IT assets and their configurations, helping organizations maintain regulatory compliance and internal governance. The CMDB can be used to track changes and configurations, monitor compliance with policies and regulations, and generate audit reports.

An illustration of a lock, representing the security and protection provided by a CMDB for IT assets and configurations.

Increased Operational Efficiency

A CMDB can streamline IT operations by automating manual tasks and reducing errors. IT teams can use the CMDB to track changes, manage releases, and automate asset discovery and inventory. This leads to faster and more accurate decision-making, reduced downtime, and lower IT costs.

An illustration of a rocket ship, representing the increased speed and efficiency of IT operations that can be achieved through the use of a CMDB.

Software used for CMDB – Configuration Management Database

STAGIL Assets (Advanced links management & Data model)

Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in ...

STAGIL Assets (Advanced links management & Data model)

Jira Service Management

Unleash the full potential of high-velocity teams with Jira Service Management. Enable Dev, ...

Jira Service Management

Assets

Assets in Jira Service Management offers visibility into dependencies so you can manage assets and ...

Assets

Table Grid Next Generation

Replace Jira tables with a smarter solution. Track tasks, orders, invoices in a structured manner & ...

Table Grid Next Generation

ServiceNow Connector for Jira (ServiceNow Integration)

Real-time Jira ServiceNow integration. Sync issues in Jira and ServiceNow incidents & other ...

ServiceNow Connector for Jira (ServiceNow Integration)

GitProtect.io for Jira (Backup, Restore&DR, Data Management)

The only backup solution offering unlimited retention, ransomware protection, and Disaster ...

GitProtect.io for Jira (Backup, Restore&DR, Data Management)

References

JSM solution for maximum customer and service orientation

ITENOS GmbH, headquartered in Bonn, has been on the market for over 24 years and is an experienced specialist for secure IT and telecommunications solutions. As part of a digitization offensive, the company planned to introduce a new end-to-end solution for IT service management (customer service desk as well as internal IT service desk) and chose catworkx as a strong partner for the project implementation.

"catworkx was able to convince us with its services. The catworkx employees are competent, responsive to our requirements and responsive. The consulting, workshops and training provided by catworkx have supported us a lot in implementing specific tasks – for example, the connections to other systems."