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      TRAININGS — Using AI like a Pro

      Using AI like a Pro on the Atlassian Platform

      AI features in Atlassian Cloud are rolling out faster than teams can adopt them. Learn how to use Atlassian Intelligence and Rovo strategically — not just because they're built into Jira, JSM, and Confluence, but because they save time, reduce manual work, and increase productivity.

      4 hours      Live online or in-house     German or English

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      Why “AI like a Pro”?

      Atlassian is integrating more and more AI capabilities directly into its Cloud products, including Atlassian Intelligence and Rovo — from smart content creation to autonomous task-triggering agents.

      This training shows how to turn those capabilities into measurable value: higher team productivity, better adoption of existing licences, and a clearer return on your Atlassian Cloud investment — all while using AI consciously and securely in day-to-day work.

       

      check-circleCreate texts, comments, and summaries faster with AI

      check-circleReduce recurring tasks with AI-supported automations

      check-circleFind information faster in Jira, JSM, and Confluence with AI-powered search

      check-circleUnderstand where AI makes sense in the Atlassian Platform — and where it doesn’t

      Who is this training for?

      This training is designed for everyone working in the Atlassian Cloud who wants to use AI features confidently and professionally in their daily work — without needing to be an AI expert themselves.

      No deep technical knowledge required — basic familiarity with Atlassian tools is sufficient.

       

      Atlassian logo icon

      Users of Jira, Jira Service Management, and Confluence Cloud

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      Project and Space Admins, Product Owners, Team Leads, and Service Managers

      Rovo logo icon

      Organizations evaluating or already using Rovo Search, Chat, and Agents

      "Using AI like a Pro" training

      4 Hours      Live online or in-house    German or English

      We are an official Atlassian training partner

      As an Atlassian Authorized Training Partner, catworkx provides hands-on training with practical exercises and best practices to help you master Jira, Confluence, and other Atlassian tools.

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      Training Agenda:
      From Chatbots to Rovo Agents

      This short 4-hour training will show you how Atlassian AI can transform your daily work. Imagine a service agent automatically answering recurring requests. A product owner creating user stories in minutes instead of hours. A team finding critical information across multiple systems — with a single question. We'll cover exactly these scenarious that work for you.

      You’ll not only explore the features but understand the logic behind them — so you can decide for yourself where AI truly benefits your daily routine and business.

       

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      1. From rule-based systems to real AI agents

      Support teams spend a lot of time answering the same questions every day — from password resets to release updates. Traditional chatbots help a little, but quickly hit their limits. With Rovo, AI agents can understand context, pull information from Confluence, Jira, and external systems, and deliver accurate answers — reducing manual effort and response times. 

      This module explains how that shift happens and what it enables.

      Here's what you'll learn in this step:

      ✅ How teams move from basic FAQ bots to autonomous, context-aware AI agents

      ✅ How Atlassian Intelligence and Rovo work together to reduce manual work and speed up responses

      ✅ What changes in day-to-day team operations — and which new use cases become possible as a result

       

      4. Agents working for you - around the clock

      Recurring tasks like weekly status updates consume valuable time and still depend on manual effort. With Rovo Agents, these workflows can run automatically: data is pulled from Jira, summarized, and published to Confluence — consistently and without human intervention.

      This module helps you decide when automation truly pays off and how to apply it responsibly.

      Here's what you'll learn in this step:

      ✅ Which tasks are worth delegating to AI agents — and which are not

      ✅ Proven use cases that save time and improve consistency, from reporting to onboarding

      ✅ How to design, deploy, and manage Rovo Agents in Rovo Studio — without writing code

       

      2. Writing texts that resonate — with AI support

      Product managers often have the right information, but translating technical details into clear, stakeholder-friendly messages takes time. With Atlassian Intelligence, drafts, summaries, user stories, and status updates can be created in seconds — helping teams communicate more clearly and stay aligned without slowing down.

      This module shows how to use AI as a reliable writing partner in everyday work.

      Here's what you'll learn in this step:

      ✅ How to use AI to create clear, audience-appropriate texts faster

      ✅ Practical ways to improve comments, user stories, tickets, and knowledge articles

      ✅ How to write prompts that consistently produce useful, high-quality results

       

      5. Anchoring AI securely and sustainably in your team

      Many companies launch AI features with high expectations, only to see usage drop after a few weeks. The reasons are rarely technical: unclear rules, missing ownership, and no rollout strategy. Successful teams take a different approach — they define governance early, invest in targeted training, and actively guide adoption.

      This module shows how to embed AI sustainably into everyday processes.

      Here's what you'll learn in this step:

      ✅ Clear governance:  responsibilities, data usage, and quality standards

      ✅ Change management: How to engage your team step-by-step and achieve change acceptance

      ✅ How catworkx supports you from AI strategy to rollout — and long-term success

       

      3. Finding answers before you need to search

      When new team members join, critical knowledge is often spread across Confluence pages, Jira tickets, code repositories, and chat tools. Instead of spending hours searching and piecing things together, Rovo Chat lets them ask a single question — and get a contextual answer with direct links to the right sources.

      This module explains how search evolves into a shared, reliable knowledge hub.

      Here's what you'll learn in this step:

      ✅ Rovo Search: Cross-system search across Jira, Confluence, external tools, and integrations

      ✅ Rovo Chat as a central entry point - ask questions instead of browsing through systems

      ✅ Where AI provides reliable answers — and where human expertise is still essential

       

      Atlassian products covered by the course

      The focus is on the Atlassian Cloud and the AI features available there. You don’t need to use all products — the examples are designed to be transferable to your environment.

        For in-house training, we’re happy to integrate use cases from your real setup and connected systems.

       

       

      Jira logo icon-2 Jira Cloud

       

      AI support for backlog, issues, and project communication.

       

      Jira Service Management logo icon-1 JSM Cloud

       

      AI support for requests, tickets, and knowledge articles.

       

      Confluence logo icon-2 Confluence Cloud

       

      Creating, structuring, and summarizing content using AI.

       

      Rovo logo icon Rovo Search & Chat

       

      Centralized, AI-powered search across multiple systems.

       

      Rovo logo icon Rovo Agents & Studio

       

      Building and using AI agents for recurring tasks.

      Format, duration, and delivery

      clock icon for email template Duration: 4 hours

      icons8-training Format: Public online training or exclusive in-house session

      icons8-globe Language: German or English

      icons8-checklist (1) Prerequisites: Basic knowledge of Atlassian tools or completed relevant courses:

      Jira basics for users
      Jira Service Management Basics for Users
      Confluence basics for users

      icons8-customers Trainers: Experienced catworkx consultants with proven expertise in Atlassian, AI & project management

      For in-house sessions, we’re happy to customize the agenda, examples, and use cases to your industry and team context.

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      Dates of the next events and registration

      There are currently no public training dates for this course. Get in touch with us to request in-house training or a scoping call, and we’ll tailor the format, scope, and timing to your needs.

      Sarah Antrop
      Atlassian Products, Licensing, Consulting

      Questions or feedback?

      catworkx is just a message away! If you have questions about this training, licensing, or team-specific needs, don’t hesitate to reach out — we’re happy to help.

      Contact catworkx