Whitepapers & Documents
ITSM simplified: Problem management
This text emphasizes the importance of problem management in IT Service Management (ITSM),... Download
ITSM simplified: Incident management
This text underscores the criticality of efficient incident management in preventing costly service... Download
ITSM simplified: Change enablement
This text explores the challenges organizations face in managing changes to IT systems efficiently... Download
ITSM simplified: Knowledge management
This text provides a detailed exploration of the ways in which IT asset and service configuration... Download
ITSM simplified: Service request management
The text delves into how asset and configuration management data can bolster IT service management... Download
Get started on Asset and Configuration Management
The text provides insights into IT asset and configuration management, crucial for enhancing... Download
A vision for IT service management at high velocity
This whitepaper explores the concept of high-velocity IT service management (ITSM) and its... Download
Modern ITSM Requires Autonomy With Alignment
The whitepaper explores the evolution of IT Service Management (ITSM) in the context of digital... Download
Enterprise License Agreement
The Enterprise License Agreement (ELA) by Atlassian is tailored for large enterprises managing... Download
Atlassian Cloud Enterprise
The provided document introduces Atlassian Cloud Enterprise, an advanced cloud offering tailored... Download